Managed full-cycle recruiting for healthcare positions across various departments.
Collaborated with hiring managers to define job requirements and candidate profiles.
Developed and maintained relationships with external staffing agencies and vendors.
Conducted interviews and assessments to evaluate candidate qualifications and fit.
Utilized applicant tracking system to streamline recruitment processes and documentation.
Coordinated onboarding process for new hires, ensuring compliance with policies.
Regional Account Manager
AMN Healthcare
Hickory
10.2020 - 03.2024
Documented and maintained client contact information, situation, and activity to reengage interest with each call to increase the efficiency of the sales cycle
Established and cultivated long-term, effective partnerships with facility clients to gain in-depth knowledge by unit and by contact of their current staffing trends, and future needs
Prioritized leads generated to prospect and qualify facility clients
Prospecting new leads and discovering decision-makers using software and web research
Negotiated contract terms (i.e., bill rates, other language) with client contacts and prepared new client contracts
Assisted contracts team to achieve divisional profit margin expectations and minimize risk
Probed the client contact for a comprehensive view of the order using the practice description to efficiently qualify potential Healthcare Professionals in terms of skills and fit with the environment
Developed strategic partnerships with recruiters to market our clients and orders as attractive opportunities for Healthcare Professionals
Updated all internal partners in real time using placement statuses and tasks to deliver the most qualified candidates to the client in a timely manner
Represented a central point of contact between facility client, Healthcare Professional, recruiter and clinical liaison to effectively manage behavioral or performance challenges while on assignment, and preserve the client relationship
Identified and pursued opportunities during client interactions to introduce new or different allied business solutions, and/or cross-sell solutions with other divisions
Labor Disruption Team Member
10.2020 - 02.2024
Travel to various locations across the country to assist with labor disruptions
Provide reinforcement to the client to ensure essential staff was provided
Team lead for transportation and payroll
Adapted to fluid situations and provide the necessary support as needed
Experience with various VMS platforms
Project Manager
Wachter Inc
Charlotte
10.2013 - 08.2020
Analyze network data to determine network usage, disk space, or server functionschools and home health
Configure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment
Configure security settings, access permissions for groups or individuals, wide area network (WAN) or local area network (LAN) routers or related equipment
Document network support activities
Evaluate local area network (LAN) or wide area network (WAN) performance data to ensure sufficient availability or speed, to identify network problems, or for disaster recovery purposes
Identify the causes of networking problems, using diagnostic testing software and equipment
Install and configure wireless networking equipment, network software, including security or firewall software
Install new hardware or software systems or components, ensuring integration with existing network systems
Troubleshoot network or connectivity problems for users or user groups
Analyze and report attempted or successful computer network security breaches
Create and revise user instructions, procedures and manuals
Provide telephone support related to networking or connectivity issues
Customer Support Specialist / Intake Specialist at The Outsource Global TechnologiesCustomer Support Specialist / Intake Specialist at The Outsource Global Technologies