Davian Hodges
Greensboro
Summary
Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.
Overview
12
12
years of professional experience
Work History
Warehouse Worker
XLC Services
06.2019 - Current
- Packer / ship
Customer Service Representative (WFH)
Duke Energy
11.2020 - 04.2024
- I handle calls as they come through , I assist with light bills , questions about bills and just about the general account ...
- My accomplishments is that I'm at my top sales and I have good customer service skills
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Dietary Aide
Hilltop living center
08.2018 - 06.2019
- Dietary aide , set up tables / cook for residents
Responsibilities
Working America AFL-CIO
06.2014 - 11.2014
- Everyday I came into work listened to what my managers had to say and then go out into the field and discuss whatever topic we had to about election
- I got to make a difference in peoples lives and heard what they had to say and give a come bk on it
- Skills Used: Costumer service , work friendly
Sewing Operator
Braden Manufacturing
08.2013 - 12.2013
- Upholstery , fit and measure seat covers on seat covers and sew and cut fabric
- It taught me to value my time more and get better with sewing and cutting fabric
- Skills Used: Hard work and electric machine
Education
High School Diploma -
High Point Central High School
High Point, NC06-2005
Skills
- Order Puller
- Unloading
- Warehouse Associate
- Picker Packer
- Shipping Receiving
- Dietary Aide Experience
- Pallet Jack
- Food Preparation
- Manufacturing
- Customer service
- RF Scanner
- Cleaning Experience
- Meal Preparation
- Kitchen Experience
- Medicare
- IOS
- Zendesk
- Google Docs
- Typing
- Oracle
- Technical support
- Windows
- Financial services
- Customer support
- Leadership
- SaaS
- Property management
- Salesforce
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Warehouse Associate, Highly Proficient, 11/01/19
- Attention to Detail, Completed, 11/01/19
Timeline
Customer Service Representative (WFH)
Duke Energy
11.2020 - 04.2024
Warehouse Worker
XLC Services
06.2019 - Current
Dietary Aide
Hilltop living center
08.2018 - 06.2019
Responsibilities
Working America AFL-CIO
06.2014 - 11.2014
Sewing Operator
Braden Manufacturing
08.2013 - 12.2013
High School Diploma -
High Point Central High School
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