Davia A.
Charlotte
Summary
Experienced Server/Bartender that has developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
4
4
years of professional experience
Work History
Server
Freemore Tavern
03.2025 - Current
- Assisted with menu suggestions and daily specials to enhance dining experience.
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
- Established rapport with regular customers, fostering loyalty through exceptional service.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bartender
Embassy Suites
07.2023 - 01.2025
- Mixed and served beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Provided excellent customer service by engaging with patrons and anticipating their needs.
- Managed inventory levels, restocking supplies as needed to maintain operational efficiency.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Server/Bartender
Papa's & Beer
03.2022 - 07.2023
- Delivered exceptional customer service by promptly addressing guest inquiries and needs.
- Managed table assignments to optimize seating efficiency during peak hours.
- Implemented upselling techniques, enhancing overall guest dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
GED -
Sandhills Community College
Pinehurst, NCSkills
- Customer service excellence
- Menu knowledge
- Order accuracy
- Upselling techniques
- Beverage preparation
- Inventory management
- Cash handling
- High-volume service
- Rapport building
- Multitasking ability
- Time management
- Guest satisfaction focus
Timeline
Server
Freemore Tavern
03.2025 - Current
Bartender
Embassy Suites
07.2023 - 01.2025
Server/Bartender
Papa's & Beer
03.2022 - 07.2023
GED -
Sandhills Community College