Summary
Overview
Work History
Education
Skills
Timeline
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Dav'eon Alexander

Charlotte

Summary

Motivated and safety-focused Commercial Driver License Class A holder with recent completion of comprehensive truck driving training and 100% scores in Tanker and Hazmat certification courses(endorsements pending DMV testing). Committed to upholding DOT regulations, performing thorough vehicle inspections, and delivering freight safely and efficiently. Known for strong work ethic, professionalism, and a focus on on-time deliveries. Eager to bring reliability, dedication, and a customer-first attitude to a respected transportation company offering local, regional, or OTR opportunities.

Overview

7
7
years of professional experience

Work History

Valet Technician

Valet Living
11.2024 - Current
  • Maintain cleanliness of work site by collecting trash bags from residents doorsteps and taking it to onsite trash compactor
  • Demonstrate adaptability in adjusting work schedules and routes based on weather conditions or unexpected circumstances that may arise.
  • Contributing to a positive company culture by maintaining a strong work ethic and supportive attitude.
  • Work closely with supervisor to ensure accurate reporting of completed tasks, hours worked, and any incidents or accidents that may occur during shifts.

Customer Service Representative II

Regional Acceptance/BB&T
05.2022 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

BDC Manager

Lumberton Honda
01.2018 - 03.2021
  • Maximized revenue opportunities by identifying potential upsells and cross-sells during customer interactions.
  • Evaluated and monitored BDC performance regularly against established benchmarks, implementing corrective actions when necessary to ensure goal attainment.
  • Secured repeat business from satisfied customers by consistently delivering exceptional experiences throughout the sales process.
  • Trained team to answer incoming phone calls and schedule appointments for sales team.
  • Generated promotional letters, postcards and emails to encourage customers to visit dealership.

Education

Commercial Truck Driving- Class A - Transportation

Central Piedmont Community College
Huntersville, NC
03-2025

Bachelor of Science - International Business

University of North Carolina At Pembroke
Pembroke, NC
12-2026

Skills

  • Class A Commercial Driving License Holder with clean driving record
  • Tanker and Hazmat Endorsements(pending DMV testing)
  • Knowledge of Department of Transportation Safety Compliance and Regulations and Hours of Service
  • Pre-Trip and Post-Trip Vehicle Inspections
  • Time Management and On-Time Delivery
  • Defensive Driving and Accident Prevention Techniques
  • Strong and Efficient Work Ethic
  • Professionalism and Excellent Customer Service
  • Patience and composure

Timeline

Valet Technician

Valet Living
11.2024 - Current

Customer Service Representative II

Regional Acceptance/BB&T
05.2022 - 06.2024

BDC Manager

Lumberton Honda
01.2018 - 03.2021

Commercial Truck Driving- Class A - Transportation

Central Piedmont Community College

Bachelor of Science - International Business

University of North Carolina At Pembroke

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Dav'eon Alexander