DAVELLE BYRD
Raleigh
Summary
Adaptable professional with 8+ years of transportation and logistics experience, proven knowledge of leadership, problem-solving, team building and prioritization. Aiming to leverage my abilities to continue to grow within this field and provide excellent production to your organization.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Logistic Service Representative (LSR)
MedSpeed
04.2025 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Pick up and deliver lab specimens, medical records, reports, supplies and other items.
- Maintained productivity and quality standards at all times.
- Accepted payments and updated accounts with latest information.
- Ensure all specimens are transported in compliance with regulatory and safety standards (e.g., maintaining temperature control, using biohazard labeling).
- Sought ways to improve processes and services provided.
Courier Driver
DHL Express USA
01.2019 - Current
- Put the DHL team first by unloading trucks on a rotating basis to assist in the station achieving its KPIs
- Provided leadership to colleagues through onsite training and building better organizational work habits
- Demonstrated excellent customer service skills when interacting with clients and customers
- Communicated effectively with dispatch personnel regarding changes in schedule or route information
- Successfully planned and managed delivery routes for multiple clients to ensure timely delivery of packages
Courier Driver
FedEx Ground
01.2017 - 01.2019
- Developed relationships with consumers due to delivery schedule flexibility and excellent customer service
- Consistently delivered 100-150 packages per day
- Created a standard of hard work and high performance while being used as a measurement of success for new employees
- Communicated effectively with dispatch personnel regarding changes in schedule or route information
- Loaded vehicles properly to maximize efficiency while adhering to weight restrictions and safety protocols
- Inspected cargo loads before leaving premises to ensure accuracy of contents against manifest
Home Delivery Specialist
Best Buy
01.2016 - 01.2017
- Responsible for carrying out purchase orders and delivering a high level of customer service
- Covered a territory that spanned across New York, New Jersey, and Connecticut
- Maintained a proficient level of communication with customers to increase consumer satisfaction
- Responsible for maintaining the reputation of the company through personal presentation and delivering an exceptional customer experience
Compliance Associate
AmeriCold Logistics
01.2012 - 01.2015
- Maintained logistics efficiency of the warehouse by becoming proficient in every aspect of the position
- Held other warehouse associates accountable for their performance and provided feedback accordingly
- Warehouse lead while achieving 120% efficacy rating for the facility
- Ensured a high level of product security was in place to protect the company
- Acted as a liaison between external auditors and department heads during periodic reviews
- Provided training on regulatory requirements, corporate policies, and other relevant topics as needed
- Analyzed financial data to ensure accuracy of reporting in compliance with standards
Education
High School Diploma -
Pocono Mountain West High School
06.2009
Skills
- Microsoft Office
- SORA Certified
- Time Management
- Logistics and Transportation
- Decision-Making
- Team collaboration
- Problem-Solving
- Adaptability
- Collaboration
- Customer Service
Certification
SORA Certified
Timeline
Logistic Service Representative (LSR)
MedSpeed
04.2025 - Current
Courier Driver
DHL Express USA
01.2019 - Current
Courier Driver
FedEx Ground
01.2017 - 01.2019
Home Delivery Specialist
Best Buy
01.2016 - 01.2017
Compliance Associate
AmeriCold Logistics
01.2012 - 01.2015
High School Diploma -
Pocono Mountain West High School
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