Dave Spring
Bob Evans Restaurants
Mount Holly
7
years of professional experience
Results driven Mandager with extensive experience overseeing daily operations, quality control, and regulatory compliance in a fast-paced restaurant an retail environments. Skilled in team leadership, coaching, and budget management. Proven ability to resolve customer issues promptly while maintaining high standards of service and supporting staff development.
Work History
Manager
4 Years 10 Months- Managed daily operations including scheduling inventory management and customer service to optimize efficiency and reduce costs
- Ensured compliance with regulatory requirements for health, safety, and sanitation, leading to a reduction in inspection violations.
- Resolved customer complaints promptly, preserving brand image and fostering repeat business.
- Maintained high standards of quality control to ensure customer satisfaction, resulting in consistently positive feedback.
- Managed daily operations, including scheduling and inventory management, to enhance service delivery and streamline processes.
Manager
2 Years 7 Months- Lead a team of 20 plus employees, providing guidandce an support to ensure efficient operations an team morale.
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Managed daily operations, including budgeting, expenses, inventory, cash, and lottery, while conducting interviews.
- Led team in daily operations, ensuring high standards of food quality and customer service.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Developed training programs for new staff, enhancing onboarding experience and performance consistency.
Education
Associate of Science - CriminalJustice
Skills
Team leadership
Customer service
Problem resolution
Inventory management
Decision-making
Time management
Multitasking
Timeline
Manager
Bob Evans Restaurants
11.2021 - CurrentRead More
Manager
Speedway
03.2019 - 10.2021Read More
SUNY Broome Community College
Associate of Science from CriminalJustice
Read More