Dave Morales
Fayetteville
Summary
Dedicated professional with strong problem-solving skills in user experience enhancement and client engagement. Proven ability to advise clients and refurbish technology, driving operational efficiency and cost savings.
Overview
14
14
years of professional experience
Work History
Owner
Tweak Your PC Now
09.2015 - Current
- Disassembled computers to perform diagnostics and check for repair needs.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Refurbished used computers and technological equipment, saving companies money.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Managed day-to-day business operations.
Commercial Glass Installer
Safelight Auto Glass
01.2012 - 06.2015
- Secured glass panes into frames and sashes using clips, points or moldings, adding weather seals or putty around pane edges to seal joints.
- Selected type and thickness of glass and material for moldings according to project specifications and structural requirements.
- Communicated effectively with customers and management concerning quality standards, deadlines and customer requests.
- Identified obstacles and used independent judgment to make decisions and solve problems.
- Carefully and accurately measured and marked outlines and patterns on glass to indicate cutting lines.
Education
Fayetteville Technical Community College
Fayetteville, NCSkills
- User experience enhancement
- Small business operations
- Client engagement optimization
- Design coordination
- Process optimization
Timeline
Owner
Tweak Your PC Now
09.2015 - Current
Commercial Glass Installer
Safelight Auto Glass
01.2012 - 06.2015
Fayetteville Technical Community College