Summary
Overview
Work History
Education
Skills
Timeline
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Dashone Dickens

Wilson

Summary

Dynamic and customer-focused professional with extensive experience at Piggly Wiggly Supermarket. Proven expertise in cash handling and exceptional problem-solving skills, consistently enhancing customer satisfaction. Recognized for promoting loyalty programs and collaborating effectively with team members to streamline operations and improve service quality. Committed to maintaining a clean and safe shopping environment.

Overview

1
1
year of professional experience

Work History

Cashier Assistant

Piggly Wiggly Supermarket
07.2024 - Current
  • Assisted customers with transactions, ensuring smooth and efficient checkout experiences.
  • Maintained cleanliness and organization of cashier area to enhance operational efficiency.
  • Supported inventory management by restocking items on shelves as needed.
  • Processed cash, credit, and debit transactions accurately to minimize errors.
  • Engaged with customers to address inquiries and provide product information.
  • Collaborated with team members to optimize workflow during peak hours.
  • Learned store policies and procedures to deliver accurate service consistently.
  • Adapted quickly to new systems and technologies for transaction processing efficiency.
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Bagged items securely to minimize breakages and reduce losses.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Collaborated with team members to maintain a positive work environment and boost employee morale.
  • Retrieved items for customers and verified prices.
  • Answered questions about store policies and addressed customer concerns.
  • Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
  • Supported store operations by assisting with tasks such as cleaning spills, organizing displays, or retrieving carts when necessary.
  • Maximized productivity through multitasking capabilities while remaining attentive to detail during busy periods of operation.
  • Participated in team meetings to discuss ways of improving store efficiency, customer service quality, and overall performance metrics.
  • Replenished shelves regularly to meet customer demand and maximise sales.
  • Streamlined payment processes by proficiently utilizing point-of-sale systems, cash registers, scanners, calculators, and other equipment as required.
  • Contributed to increased sales by offering relevant product suggestions during checkout interactions.
  • Packed customer orders into boxes and bags, transferring to shopping cart.
  • Monitored store for suspicious activity and reported security concerns for prompt action.
  • Enhanced store security by identifying and reporting suspicious activities.
  • Provided feedback to management on customer needs and operational improvements.
  • Maintained clean and organized checkout area, contributing to positive shopping environment.
  • Improved team morale, leading by example and supporting coworkers during peak hours.
  • Ensured compliance with health and safety regulations, creating safe shopping environment.
  • Resolved customer complaints with patience and professionalism, maintaining store reputation.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Ralph L Fike High School
500 Harrison Drive North, Wilson, NC 27893
06-2026

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • Basic math
  • Store cleaning
  • Cash handling expertise
  • Cash handling

Timeline

Cashier Assistant

Piggly Wiggly Supermarket
07.2024 - Current

High School Diploma -

Ralph L Fike High School
Dashone Dickens