Darlene Nance
Chadbourn
Summary
Dynamic professional with a proven track record in customer relationship management and client support proficiency. At Dew's, I excelled in fostering customer loyalty and exceeding sales targets, demonstrating exceptional relationship-building skills. As a Manager at Prime Storage, I led teams to enhance customer satisfaction and performance. Skilled in negotiation and effective communication, I consistently achieve and surpass goals.
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Property management professional with solid background in handling wide range of residential and commercial properties. Expertise in coordinating maintenance, leasing, and financial activities, ensuring smooth operations and high tenant satisfaction. Known for strong team collaboration and adaptability to changing needs.
Overview
8
8
years of professional experience
Work History
Property Manager
TDB Enterprise LLC
01.2025 - Current
- Managed tenant relations to resolve issues and enhance satisfaction.
- Oversaw property maintenance schedules, ensuring timely repairs and compliance with safety standards.
- Conducted regular property inspections to maintain quality standards and identify potential improvements.
- Implemented efficient leasing processes, reducing vacancy rates through targeted marketing strategies.
- Developed and maintained relationships with contractors for reliable service delivery.
- Facilitated communication between tenants and management to address concerns promptly.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Collected and maintained careful records of rental payments and payment dates.
Salesperson
Dew's
09.2022 - 01.2025
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Attended monthly sales meetings and quarterly sales trainings.
- Set and achieved company defined sales goals.
- Consulted with businesses to supply accurate product and service information.
- Kept detailed records of daily activities through online customer database.
Manager
Prime Storage
03.2018 - 09.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
Education
No Degree - General Studies
Bladen Community Collage
01.2004
GED -
Bladen Community Collage
03-2000
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Rent collection
- Lease renewals
- Exceptional oral and written communication skills
Timeline
Property Manager
TDB Enterprise LLC
01.2025 - Current
Salesperson
Dew's
09.2022 - 01.2025
Manager
Prime Storage
03.2018 - 09.2020
GED -
Bladen Community Collage
No Degree - General Studies
Bladen Community Collage
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