Darin Hinson

∙ Communicates with prospective students via telephone or email to help them make informed decisions by providing ethical, timely, accurate information regarding general information about the school's
accreditation, education programs and importance of career consultations.
∙ Identifies prospective students' professional and educational goals, pairing them with the correct
campus and scheduling options.
∙ Ensures a positive student experience by establishing a professional rapport with prospective students,
helping resolve any challenges or issues they may encounter prior to attending their career
consultation.
∙ Responsible for a monthly quota, while managing his/her lead pipeline, and reporting personal
performance to their supervisor.

• Served in this role as a career break while searching for the role best fit for my career goals and aspirations.
• Assist in the installation and maintenance of landscaping projects with an emphasis on delivering superior client experiences
• Tasks include planting, mulching, sod installation, and routine maintenance such as mowing, trimming, and edging
• Operate landscaping equipment safely and efficiently, adhering to company guidelines and industry best practices, ensuring minimal disruption to clients
• Actively engage with clients to understand their needs and provide excellent customer service
• Promptly address concerns, anticipate requirements, and ensure their expectations are exceeded

• Facilitated the full cycle admissions process for prospective student athletes and international students including application review and scholarship awarding
• Exhibited strong communication and service excellence with collaboration with coaching staff, athletic compliance and international student office that led to a 37% increase in international student population amidst COVID 19 travel inconveniences
• Managed a team of student workers and graduate assistants that assisted with daily operations within the admissions office
• Assisted the Director of Transfer and Specialized Admissions with daily operations of the admissions process for transfer, non-degree seeking and other specialized admissions cases

• Assisted in recruitment of prospective first year students through the admissions process by visiting with prospective students during the visit experience, creating and maintaining relationships with high school counselors, presentation of admissions information at high schools, college fairs, community events and other special events
• Reviewed application materials and rendered admission decisions through Salesforce CRM

• Assisted the admissions staff with the recruitment of first year and transfer students
• Managed the Admissions general email and facilitated inquiries and outreach to counselors
• Helped to oversee a staff of 20+ student tour guides

• Offered great customer service through order processing and tracking in a fast paced call center environment for the leading sport supplement sub-distributor
• Was also responsible for management and growth of lower performing sales accounts