Dariana Torres
Charlotte
Summary
Professional with strong foundation in accounting practices, including accounts payable, accounts receivable, and financial reporting. Proven ability to work collaboratively within teams to achieve business goals while adapting to changing needs. Known for reliability, efficiency, and excellent communication skills. Skilled in using accounting software, handling financial records, and ensuring compliance with industry standards. Fluent in english and spanish, reading, writing and speaking.
Overview
7
7
years of professional experience
Work History
Accounting Assistant
Quantum Machinery Group
01.2021 - Current
- Reviewed aging reports regularly to prioritize collection efforts strategically.
- Implemented process improvements that enhanced overall department efficiency and accuracy.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Oversaw inventory management for office supplies, maintaining adequate stock levels while minimizing costs.
- Improved customer satisfaction by implementing efficient front desk procedures and streamlining check-in/check-out processes.
- Managed guest complaints effectively, resolving issues promptly and professionally to ensure positive experiences for all clients.
- Resolved disputes by negotiating payment plans, balancing customer satisfaction with company policies.
- Maintained accurate records of all collection activities, providing regular updates to management on the status of outstanding accounts.
- Analyzed service metrics to identify areas for improvement in performance.
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
Accountant Manager
Acceptance Now
08.2021 - 01.2022
- Mentored junior accountants, fostering professional development and enhancing team performance.
- Developed and maintained budgeting models to support strategic decision-making initiatives.
- Oversaw accounts payable/receivable functions, improving cash flow management strategies.
- Enforced and established proper accounting methods, policies and principles.
- Confirmed financial status by monitoring revenue and expenses.
- Mentored junior staff, fostering skill development and promoting teamwork within the department.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Flooring Specialist
Home Depot
01.2021 - 10.2021
- Trained team members on best practices for flooring installation and maintenance techniques.
- Oversaw inventory management, optimizing stock levels of flooring materials and tools.
- Implemented process improvements that enhanced workflow efficiency in flooring departments.
- Conducted regular inspections of installed flooring to ensure compliance with safety regulations.
- Improved customer satisfaction by efficiently addressing and resolving flooring-related issues.
- Continually updated professional knowledge through attending workshops, trade shows, and training sessions to stay current with the latest flooring products and techniques.
- Delivered high-quality results through meticulous attention to detail when installing various types of flooring materials.
Head Cashier
Under Armour
07.2020 - 01.2021
- Oversaw daily cash operations, ensuring accuracy and compliance with company policies.
- Managed team of cashiers, providing training and support to enhance customer service skills.
- Implemented new cash handling procedures, improving efficiency and reducing discrepancies.
- Analyzed sales reports to identify trends, informing inventory management decisions.
- Conducted regular audits of cash drawers to maintain financial integrity and accountability.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Educated employees on register use, merchandising, and customer service.
- Assisted customers by answering questions and fulfilling requests.
Assistant Manager
Lori's Gift Shop
03.2019 - 07.2020
- Coordinated inventory management processes, optimizing stock levels and reducing discrepancies.
- Led team in daily operations, ensuring high standards of customer service and product presentation.
- Developed staff training programs, enhancing team performance and product knowledge.
- Implemented visual merchandising strategies, boosting sales through effective store displays.
- Analyzed sales data to identify trends, informing inventory purchasing decisions and promotional strategies.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
High School Diploma -
Piscataway High Scool
Piscataway, NJ05-2019
Skills
- Microsoft Excel
- Invoicing and collections
- Accounts payable
- Invoicing and billing
- Data entry
- Quickbooks
- Attention to detail
- Accounts receivable
Timeline
Accountant Manager
Acceptance Now
08.2021 - 01.2022
Accounting Assistant
Quantum Machinery Group
01.2021 - Current
Flooring Specialist
Home Depot
01.2021 - 10.2021
Head Cashier
Under Armour
07.2020 - 01.2021
Assistant Manager
Lori's Gift Shop
03.2019 - 07.2020
High School Diploma -
Piscataway High Scool