Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

Dan’Niel Postley

Raleigh

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Package Handler

FedEx
Raleigh
02.2025 - Current
  • Worked quickly to process shipments and meet customer demands.
  • Maintained quality and production standards while in high-paced environment.
  • Inspected incoming shipments for damages or discrepancies and reported issues to supervisors.
  • Managed time efficiently by prioritizing tasks based on deadlines and workload demands.

Courier

FedEx
Raleigh
09.2022 - 03.2025
  • Delivered packages to customers within designated timeframes.
  • Handled sensitive materials with care, adhering to company policies regarding confidentiality and safety.
  • Managed daily schedule efficiently by prioritizing tasks based on urgency and distance between destinations.
  • Adapted quickly to changes in route plans due to unforeseen circumstances such as road closures or accidents.

Customer Service Agent

FedEx
Raleigh
02.2020 - 09.2022
  • Collaborated with other departments to ensure prompt resolution of customer concerns.
  • Completed administrative tasks such as filing paperwork or organizing digital documents related to customer interactions.
  • Managed difficult customer situations with professionalism and empathy.
  • Answered customer inquiries via phone and email.
  • Verified account information and personal data to maintain security and confidentiality.

Education

Sterile Processing

Durham Technical Community College
Durham, North Carolina, NC
08.2025 - 12.2025

Diploma -

Leesville Road High School
Raleigh, NC

Skills

  • Adaptable to change
  • Multitasking
  • Professionalism
  • Effective communication
  • Reliability
  • Willing to learn

Certification

BLS/CPR Certified

Certificate of Completion in Sterile Processing

Awards

  • Employee Of The Month (2021,2024)
  • Safe Driver Award (2023,2024,2025)

Timeline

Sterile Processing

Durham Technical Community College
08.2025 - 12.2025

Package Handler

FedEx
02.2025 - Current

Courier

FedEx
09.2022 - 03.2025

Customer Service Agent

FedEx
02.2020 - 09.2022

Diploma -

Leesville Road High School
Dan’Niel Postley