Danika Poteat
Burlington, NC,NC
Summary
Offering solid foundation in problem-solving and teamwork, eager to learn and develop in professional environment. Contributes keen ability to quickly grasp new concepts and apply them effectively in practical situations. Ready to use and develop analytical and project management skills in Desired Position role.
Knowledgeable Housekeeping Specialist with solid foundation in specialized tasks and track record of delivering results through targeted initiatives. Proven ability to implement effective strategies that enhance operational efficiency and support team objectives. Demonstrated proficiency in problem-solving and project management.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Housekeeping Specialist
Duke University Hospital
03.2022 - Current
- Reporting to work area
- Getting job materials so I have a good job performance.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Optimized inventory management, minimizing waste and reducing costs.
- Collected, arranged, and input information into database system.put up material at the end of the day
Walmart Online Grocery
Walmart LLC
01.2020 - 02.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Orange High School
Hillsborough, NC06-2025
Certificate - Phlebotmist Technician
Tripple A Phlebotomy
Durham,NC06-2025
Skills
- Customer relations
- Expert problem solving
- Analytical thinking
- Documentation management
- Advanced communication
- Technical communication
- Quality assessment
- Knowledge sharing
- Time management
- Self motivation
- Problem-solving
- Multitasking
- Attention to detail
- Multitasking Abilities
- Organizational skills
- Written communication
- Task prioritization
- Excellent communication
- Problem-solving abilities
- Relationship building
- Team building
- Project planning
- Decision-making
- Active listening
- Process improvement
- Reliability
- Conflict resolution
- Problem-solving aptitude
- Idea development and brainstorming
- Quantitative skills
- Teamwork
- International mobility management
- Team leadership
- Interpersonal skills
- Goal setting
- Customer relationship management
- Time management abilities
- Inventory management
- Improvement plans
Accomplishments
- Working in hostile environment but still keeping my mental positive to get throughout the day.
- Resolved product issue through consumer testing.
- getting the highest HCAPS award in the DCT hospital. 90%
Certification
- Phlebotomist technician, triple A Phlebotomy - April 8th 2025-June 190 2025
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Housekeeping Specialist
Duke University Hospital
03.2022 - Current
Walmart Online Grocery
Walmart LLC
01.2020 - 02.2021
High School Diploma -
Orange High School
Certificate - Phlebotmist Technician
Tripple A Phlebotomy
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