Danielle Taylor-Boyd
Raleigh
Summary
Obtained over 5 years of working experience, and adept at enhancing team success and customer satisfaction through exceptional support and efficient leadership. Experience with IT technical support and service, practiced at training and mentoring with strong communication and collaboration abilities. Excelled in adapting to new technologies, demonstrating outstanding organizational skills. Flexible and self motivated with dependable problem-solving and time-management skills.
Overview
5
5
years of professional experience
Work History
ON Stocking Team Associate
Walmart
08.2019 - Current
- Contributed to team success by completing jobs quickly and accurately.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Assisted customers in selecting merchandise best suited to needs.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Trained new employees, instructing each in use of machinery, standard operating procedures and company policies.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Information Technology User Services And Support
Wake Technical Community College
Raleigh, NC05-2026
Skills
- Flexible schedule
- Technical support
- Team building
- Collaboration and teamwork
- Computer skills
- Training and mentoring
- Clear communication
- Self motivated
- Presentation skills
- Efficient leadership
Timeline
ON Stocking Team Associate
Walmart
08.2019 - Current
Information Technology User Services And Support
Wake Technical Community College
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