Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Administrative Support /Wellness Assistant
Kintegra Health
07.2019 - Current
Administrative support in managing Employee Dash Board and Emails for Wellness Programs.
Maintain Preferred Premium documentation.
Assist with inventory of Staff Store.
Provide administrative support to the Human Resources Department.
Maintains all necessary supplies, forms, and filing for Human Resources.
Maintains confidentiality of Kintegra Health, the employees and the patients/clients the corporation serves.
Refers, when necessary, individuals to the appropriate person, official or department.
Schedule conference room reservation for meetings as requested; as well as setting up conference call for meetings.
Assists public with the use of department facilities.
Perform clerical duties to maintain Kintegra Health administration.
Developed strong rapport with clients/ patients by listening to concerns, providing empathetic guidance and solutions.
Provide exceptional customer service while managing front desk operation.
Resolved customer/ patient’s problems and complaints.
Operate multi-line telephone system.
Route/ log incoming mail.
Assist internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Handle incoming and outgoing package deliveries.
Conducted informative presentations on various wellness topics at local organizations or community centers to increase public awareness about the importance of preventive care.
Maintained accurate records of client appointments, payments, and progress notes to ensure seamless coordination of services.
Streamlined administrative processes for efficiency, resulting in better time management for the wellness staff.
Contributed to a positive work environment by collaborating effectively with team members in achieving departmental goals.
Provided exceptional customer service while managing front desk operations and maintaining a clean facility.
Supported workplace wellbeing initiatives through coordinating corporate wellness programs and promoting employee engagement in health-focused activities.
Receptionist
Carolina Urology Partners
08.2011 - 10.2018
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Streamlined invoice processing to ensure timely payments and financial operations.