Daniela Yon
Raleigh
Summary
Effective Student committed to learning, developing skills in childcare, communication, hospitality, and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
4
4
years of professional experience
Work History
Au Pair
Cultural Care Au Pair, USA - Au Pair
10.2021 - 07.2023
- Assisted with housework such as laundry and cooking.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Developed bilingual abilities in Italian and English through immersive conversation and activities.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Played games, worked on puzzles, and read books to young children.
- Developed creative activities to encourage physical, social and emotional growth.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Au Pair
AupairWord
01.2021 - 07.2021
- Transported children safely to school, activities and appointments on time.
- Implemented daily routine to maintain structure and stability
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Drove children to dance, cheer, and sports practices.
- Assisted with housework such as laundry and cooking.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Developed bilingual abilities in Italian and French through immersive conversation and activities.
- Taught children to organize toys, wash hands, and share by leading by example.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Played games, worked on puzzles, and read books to young children.
- Developed creative activities to encourage physical, social and emotional growth.
- Built positive and nurturing environments to support child social and emotional growth.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Barista
Bar La Gran Becca
07.2020 - 09.2020
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Used POS system to accurately enter orders and process payments.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Packaged bagels, muffins and other food items for customer purchase.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Receptionist
Hotel Lac Bleu
06.2019 - 09.2019
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered central telephone system and directed calls accordingly.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Organized, maintained and updated information in computer databases.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Hotel Waiter
Hotel Lac Bleu
06.2019 - 09.2019
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Prepared special services for guests such as honeymoon and other romantic packages.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Protected guests by following proper food handling procedures.
- Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Replenished condiments and other supplies at tables and service bars.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Maintained clean and safe work environment.
- Inspected dishes and utensils for cleanliness.
Education
Associate of Arts - Digital Media
Wake Tech Community College
Raleigh12-2025
High School Diploma -
IsilTep
Verrès, Italy06-2020
Skills
- Household support
- Culture-based activities
- Grocery shopping
- Household operations
- Cultural immersion
- Outdoor activities
- Newborn care
- Language skills
- Early childhood education
- Activities planning
- Language proficiency
- Meal preparation
- Activity planning
- Shopping experience
- Social integration
Languages
English
Full Professional
French
Full Professional
Italian
Native or Bilingual
Interests
- Road Trips
- Dance
- Personal Development and Self-Improvement
- Backpacking
- Hiking
- Yoga
- Running
- Adventure Travel
- Camping
- Gym Workouts
- Dancing
- Music
- Cooking
Timeline
Au Pair
Cultural Care Au Pair, USA - Au Pair
10.2021 - 07.2023
Au Pair
AupairWord
01.2021 - 07.2021
Barista
Bar La Gran Becca
07.2020 - 09.2020
Receptionist
Hotel Lac Bleu
06.2019 - 09.2019
Hotel Waiter
Hotel Lac Bleu
06.2019 - 09.2019
Associate of Arts - Digital Media
Wake Tech Community College
High School Diploma -
IsilTep
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