Daniel Rice
Beaufort
Summary
Dynamic professional with a strong background in customer service and problem resolution, honed at Salty Catch. Proven ability to enhance customer satisfaction through effective communication and relationship building. Skilled in data entry and quality control, consistently achieving operational efficiency and maintaining high standards in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Rodman
Prestige Land Surveying
02.2025 - 08.2025
- Assisted survey crews in measuring distances and angles using specialized tools.
- Supported data collection efforts by marking reference points on site plans.
- Learned to operate surveying equipment, including levels and total stations.
- Maintained accurate records of measurements and observations for project documentation.
- Collaborated with team members to ensure timely completion of field tasks.
Appliance Delivery Man
Appliances Superstore
01.2025 - 05.2025
- Delivered appliances to customer locations, ensuring timely and safe transportation.
- Assisted in unloading and organizing products in warehouse for efficient access.
- Communicated with customers regarding delivery schedules and product information.
- Maintained cleanliness and organization of delivery vehicle for optimal operation.
- Collaborated with team members to streamline delivery routes and improve efficiency.
- Completed on-time deliveries by choosing best and most efficient routes.
Lawn Care Technician
Wells Lawncare
04.2023 - 10.2024
- Operated lawn care equipment including mowers, trimmers, and blowers to maintain residential and commercial properties.
- Applied fertilizers and pesticides following safety protocols to promote healthy plant growth.
- Conducted routine inspections of lawns to identify issues such as pests, diseases, or nutrient deficiencies.
- Assisted in developing customized care plans based on specific client needs and environmental conditions.
- Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
Boat Manufacturer
Carolina Yachts
01.2023 - 05.2024
- Operated various manufacturing tools and equipment to assemble yacht components efficiently.
- Implemented quality control measures to ensure compliance with safety and performance standards.
- Collaborated with team members to streamline production processes and reduce downtime.
- Assisted in inventory management, ensuring availability of necessary materials for production schedules.
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
Wait Staff Member
Fish Hook Grill
05.2022 - 09.2022
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to streamline order delivery and improve efficiency.
- Trained new wait staff on restaurant protocols and best practices for service excellence.
- Managed multiple tables simultaneously, maintaining attention to detail under pressure.
Fish Processor/Customer Service Cashier
Salty Catch
03.2021 - 09.2021
- Operated processing equipment for efficient fish filleting and packaging
- Implemented quality control measures to ensure product freshness and safety
- Streamlined workflow processes to enhance productivity in fish processing operations
- Maintained a clean and sanitary work environment, adhering to strict food safety guidelines.
- Process customer transactions accurately and efficiently using POS systems
- Provide friendly and professional customer service to enhance shopping experience
- Handle cash, credit, and returns while maintaining balanced cash drawers
Education
High School Diploma -
East Carteret Highschool
Beaufort, NCSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Problem resolution
- Relationship building
- Complaint handling
- Complaint resolution
- Customer satisfaction measurement
Timeline
Rodman
Prestige Land Surveying
02.2025 - 08.2025
Appliance Delivery Man
Appliances Superstore
01.2025 - 05.2025
Lawn Care Technician
Wells Lawncare
04.2023 - 10.2024
Boat Manufacturer
Carolina Yachts
01.2023 - 05.2024
Wait Staff Member
Fish Hook Grill
05.2022 - 09.2022
Fish Processor/Customer Service Cashier
Salty Catch
03.2021 - 09.2021
High School Diploma -
East Carteret Highschool
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