Daniel Hart
Leland
Summary
Dynamic leader with proven expertise in construction management and crew oversight, honed at Bourne Construction Inc. Skilled in schematics and fostering team productivity, I excel in streamlining operations to exceed project expectations. Demonstrates exceptional package handling and a knack for enhancing safety protocols, achieving significant milestones with a focus on quality and efficiency.
Overview
27
27
years of professional experience
Work History
Assistant Restaurant Manager
Christopher's Steakhouse and Seafood
10.2018 - Current
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Improved staff morale through effective communication skills and motivational techniques, resulting in enhanced teamwork and productivity.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
- Streamlined communication between front-of-house and kitchen staff to improve order accuracy and speed of service.
- Maintained compliance with health and safety regulations, ensuring safe dining environment for customers and staff.
- Oversaw food preparation and monitored safety protocols.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Construction Foreman
Bourne Construction Inc.
06.2022 - 04.2024
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Consistently met deadlines under pressure through diligent time management abilities.
- Inspected work for compliance with applicable regulations and job specifications.
- Coordinated materials to maintain steady flow and meet productivity objectives.
- Enhanced project efficiency by delegating tasks and supervising construction crew members.
- Contributed to the successful completion of complex projects with effective problem-solving skills in challenging situations.
- Achieved high-quality results through meticulous inspection of completed work to ensure adherence to specifications.
- Exceeded client expectations through exceptional attention to detail in all aspects of construction projects from planning to execution stages.
- Streamlined material procurement process by establishing relationships with vendors and negotiating favorable contracts.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Prepared and submitted reports on job progress and safety conditions to upper management.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Ensured timely completion of projects by developing and maintaining schedules for work progress.
Regional Director of Operations
Kevin's Moving Company
02.2011 - 10.2018
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Refined safety protocols at each location to minimize risk exposure for both employees'' well-being as well as company liability.
- Implemented process improvements that increased productivity while maintaining high levels of service quality.
- Improved customer satisfaction rates with proactive problem resolution and timely followup.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Shipping and Receiving Clerk
Richmond Steel and Welding
09.2002 - 12.2004
- Improved shipping efficiency by implementing a streamlined process for order processing and packaging.
- Trained new team members in proper handling procedures, ensuring compliance with safety regulations.
- Stayed current on industry trends, adapting processes accordingly to best serve the company''s needs and goals.
- Developed comprehensive emergency response plans for potential incidents related to shipping/receiving operations, promoting a safe work environment.
- Pulled, verified, and packaged items for shipment.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Optimized warehouse space utilization, organizing products in a logical and efficient manner.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Moved shipment materials to and from designated areas using lift and hand trucks.
Warehouse Worker
R.W. Goodman
04.1998 - 01.2002
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Education
High School Diploma -
Richmond Senior High
Rockingham, NC06-1994
Skills
- Package handling
- Labeling and tagging
- Warehouse safety
- Loading and unloading
- Crew oversight
- Equipment coordination
- Meeting schedule deadlines
- Construction management
- Dimensions and measurements
- Schematics and blueprints
Timeline
Construction Foreman
Bourne Construction Inc.
06.2022 - 04.2024
Assistant Restaurant Manager
Christopher's Steakhouse and Seafood
10.2018 - Current
Regional Director of Operations
Kevin's Moving Company
02.2011 - 10.2018
Shipping and Receiving Clerk
Richmond Steel and Welding
09.2002 - 12.2004
Warehouse Worker
R.W. Goodman
04.1998 - 01.2002
High School Diploma -
Richmond Senior High
Similar Profiles
Christopher ChutonChristopher Chuton
Restaurant Team Member at Christopher's Steakhouse and SeafoodRestaurant Team Member at Christopher's Steakhouse and Seafood
Isaac KimIsaac Kim
Food Runner at Kona Steakhouse and SeafoodFood Runner at Kona Steakhouse and Seafood
Trinity Delpho-TreadwellTrinity Delpho-Treadwell
Server at The Vault Seafood and SteakhouseServer at The Vault Seafood and Steakhouse