Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Daniel Gonzalez

Carrboro

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Pizza Factory LLC
09.2023 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Contributed to inventory management by monitoring stock levels.

Crew Member

Dunkin' Donuts
01.2023 - 09.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

PCA

Community Home Health Care
09.2022 - 12.2022
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
  • Followed directions of licensed nurses to administer medications and treatments.

Shift Leader

Dunkin' Donuts
08.2021 - 09.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.

Server

Danny's Steakout Inc
01.2017 - 07.2022
  • My first job where I learned how to create strong customer relationships
  • Learned how to multitask effectively, handling both takeout and dine-in orders.
  • Managed the dining room and takeout counter with effective communication to kitchen in order to ensure minimal customer wait times.
  • Learned how to prep food, stock store, and ensure an overall smooth workflow for the following day.
  • Worked with multiple POS systems where I taught myself how to efficiently use them. To the point where my managers would ask me for help using them.

Education

Associate of Arts - Liberal Arts

Orange County Community College
Middletown, NY
05-2019

High School Diploma -

Pine Bush High School
Pine Bush, NY
06-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Problem-solving
  • Compassionate care
  • Medical terminology

Certification

  • NCPCT - Patient Care Technician

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Server

Pizza Factory LLC
09.2023 - 07.2025

Crew Member

Dunkin' Donuts
01.2023 - 09.2023

PCA

Community Home Health Care
09.2022 - 12.2022

Shift Leader

Dunkin' Donuts
08.2021 - 09.2022

Server

Danny's Steakout Inc
01.2017 - 07.2022

Associate of Arts - Liberal Arts

Orange County Community College

High School Diploma -

Pine Bush High School

Similar Profiles

CREATE PROFILE
Daniel Gonzalez