DANA S. MYERS
Fuquay-Varina,NC
Summary
Diligent and customer-centric Human Resource Business Partner with over 15 years of extensive domestic and international benefits expertise. Possessing robust analytical, problem-solving, and decision-making abilities, coupled with a deep understanding of compliance requirements and HR policies. Eager to contribute to an organization by fostering meaningful results for both employees and the overall business. Proficient Senior Benefits Analyst skilled at modeling trend data, producing accurate reports and planning program operations. Well-versed in relating to and helping customers, coordinating vendor activities and managing processes such as open enrollments. Prepared to bring 15+ years' experience and take on a dynamic position with room for advancement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sr. Benefits Analyst
Swissport USA
10.2020 - Current
- Offer analytical and technical support to facilitate delivery of benefits programs for this global leader in ground handling and air cargo services
- Leads team of benefits and leave of absence specialists
- Play role in formulating, implementing, and overseeing health and welfare programs that align with company's strategic objectives
- Oversees program compliance following established processes, procedures, and controls, as well as adhering to applicable laws and regulations
- Takes charge of compliance activities, aids in data collection, and prepares necessary filings, reports, and audits
- Documents and maintains department internal procedures and revises processes to increase efficiency when necessary
- Offers guidance and support to HR Business Partners across all company locations on diverse benefits-related matters and manages escalations to ensure swift resolutions
- Support open enrollment activities and creates effective benefits communications to increase employee engagement and understanding
- Ensure vendor adherence to service contract and service levels
- Resolve complex employee, claim and eligibility issues with HRIS, internal processes and vendors
- Project management for various department initiatives.
- Achieved significant cost savings for company through meticulous analysis of benefits data and negotiations with providers.
- Conducted regular audits of benefit plans, identifying areas for improvement and implementing necessary changes promptly.
- Led successful transition between multiple plan administrators, minimizing disruption to employees while improving overall service quality.
Benefits Manager
Select Restaurants
05.2017 - 06.2020
- Provide support to Payroll Manager as required.
- Serve as subject matter expert for all company benefits programs and be well versed in administration requirements for all benefits plans in accordance with plan documents and company policies and procedures.
- Ensures programs meet organizational needs, comply with legal requirements, and are cost effective for self-funded plan
- Manage annual open enrollment process including preparing all communications on plan offerings and educating employees
- Responsible for federal, state and local compliance filings and reports including 5500s, EEOC Components 1 and 2, and 1095Cs
- Streamlined benefits enrollment process for smoother onboarding of new employees.
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
Benefits Specialist
CommutAir dba United Express
01.2016 - 05.2017
- Established and managed relationship with external vendor/partners and internal departments
- Responsible for daily maintenance of HRIS system including benefit enrollment/termination and updating employee records.
- Conducted new hire orientations and drug/alcohol training for all employee levels in Ohio, New York and Virginia
- Oversaw maintenance of employee pre-employment, random, suspicious and post-accident records
- Ensured files are FAA compliant for audit.
Global Benefits Specialist
CTPartners
06.2008 - 07.2015
- Held primary responsibility for managing benefits administration for all employees, encompassing medical, dental, flexible spending accounts, Cobra, short-term and long-term disability, and pension plans
- Streamlined benefits administration processes for improved efficiency and reduced errors.
- Researched and designed employee benefits plans for expatriates and newly acquired employees from company mergers and acquisitions
- Managed onboarding process for all new hires which included preparing offer letter packets, processing of background and reference checks, verification of drug screens, preparing new hire packets and conducted new hire orientations
- Responsible for annual renewals for all international benefits
- Minimized premium increases to 8-15%
- Researched, customized and implemented employee benefit program for new international offices in Toronto, Dubai, Australia and Germany including financial analysis, and employee communications.
- Implemented new employee transportation benefit program in US and London including, employee communications, roll-out and on-going program management.
- Increased employee satisfaction by implementing comprehensive benefits programs and initiatives.
- Developed strong client relationships through consistent communication and attentive service.
Education
Master of Business Administration -
University of Phoenix
Beachwood, OH12.2007
B.A. - Human Resource Management
Cleveland State University
Cleveland, OH05.2006
Skills
- Microsoft Office (Word, Outlook, PowerPoint, Excel,), ADP (Workforce Now, PayForce, Vantage) Lawson
- 401K Reconciliations
- Plan Administration
- Open Enrollment
- ACA Standards Knowledge
- Benefit Plan Audits
- New Employee Orientation
- Employee Benefits Laws
- HR Compliance
- Resolving Complex Issues
- FMLA Comprehension
- Data Analysis
Certification
Profession Human Resources (PHR)
Timeline
Sr. Benefits Analyst
Swissport USA
10.2020 - Current
Benefits Manager
Select Restaurants
05.2017 - 06.2020
Benefits Specialist
CommutAir dba United Express
01.2016 - 05.2017
Global Benefits Specialist
CTPartners
06.2008 - 07.2015
Master of Business Administration -
University of Phoenix
B.A. - Human Resource Management
Cleveland State University
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