Dana Smith
Hampstead
Summary
Well-organized and detail-oriented Licensed Practical Nurse with 15 years of clinical experience in high-stakes military healthcare environments, now transitioning into Quality Assurance. Proven ability to maintain rigorous documentation standards, uphold Joint Commission compliance, and proactively identify and resolve process gaps in fast-paced settings. A strong team player and communicator who thrives in collaborative, standards-driven environments. Actively completing a QA Engineer certification to complement a deep clinical background and launch a focused career in quality assurance.
As quality assurance professional, experienced in software testing and bug identification. Focused on delivering high-quality results through meticulous testing procedures. Known for team collaboration and adaptability in dynamic settings, ensuring smooth project execution.
Experienced with software testing methodologies and tools. Utilizes analytical skills to identify and resolve defects efficiently. Strong understanding of quality assurance processes and best practices to ensure optimal product performance.
Diligent QA Manual Tester with background as QA Intern. Proven ability to identify software bugs and enhance product quality through rigorous testing. Demonstrated strong analytical and problem-solving skills in fast-paced environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
QA Intern
Careerist
05.2026 - 06.2026
- Conducted software testing to identify bugs and ensure quality standards.
- Assisted in developing and executing test plans for web applications.
- Collaborated with developers to resolve issues and improve product functionality.
- Documented test results, providing clear feedback for continuous improvement.
- Demonstrated commitment to excellence by consistently meeting deadlines while maintaining high-quality work output, even under pressure or tight timelines conditions.
- Improved software quality by diligently executing test cases and identifying defects.
- Contributed to efficient QA processes by creating detailed defect reports for developers to address.
- Demonstrated adaptability by quickly gaining proficiency in new tools or technologies introduced during the course of the internship as needed to support ongoing quality assurance initiatives.
- Optimized testing efforts by prioritizing critical functionalities based on project scope and timeline constraints.
- Worked independently on assignments involving varied and complex issues without direct supervision.
Licensed Practical Nurse
ERP International
Camp Lejeune, NC
08.2022 - 05.2025
- Delivered comprehensive nursing care to Active Duty Marines including medication administration, immunizations, wound care, EKG performance, and lab blood draws in a Joint Commission-accredited environment.
- Maintained meticulous clinical documentation in AHLTA, ensuring accuracy and compliance with military and federal healthcare standards across all patient interactions.
- Ordered and tracked diagnostic tests and labs, proactively following up on results and escalating abnormalities through proper clinical protocols.
- Trained and onboarded new clinical staff on documentation standards, medication protocols, and Joint Commission compliance procedures.
- Consistently upheld Joint Commission Accreditation standards, contributing to a culture of quality, accountability, and continuous process improvement.
Licensed Practical Nurse
Spectrum Healthcare Resources
Camp Lejeune, NC
09.2018 - 08.2022
- Provided direct patient care to Active Duty service members in adherence with established military SOPs.
- Documented all patient encounters accurately in AHLTA, meeting audit-ready standards for internal and external compliance reviews.
- Identified and reported medication discrepancies and clinical deviations through formal incident reporting processes, supporting root cause analysis and corrective action.
- Collaborated with multidisciplinary medical teams to ensure consistent adherence to care plans, safety checklists, and regulatory requirements.
Licensed Practical Nurse
The Arora Group
Camp Lejeune, NC
05.2012 - 09.2018
- Delivered quality nursing care to military personnel maintaining high standards of documentation, patient safety, and regulatory compliance over a 6-year tenure.
- Supported clinical audits and quality reviews, ensuring all records and procedures aligned with federal and Joint Commission guidelines.
- Administered immunizations, performed wound care, and assisted with diagnostic procedures while maintaining detailed electronic health records.
Education
Diploma - Practical Nursing
Suffolk County Community College
Riverhead, NY05-2012
Skills
- Clinical Documentation & Audit
- Regulatory Compliance (HIPAA, Joint Commission)
- Process Improvement & Root Cause Analysis
- SOP Adherence
- Data Accuracy & Verification
- Patient Safety Protocols
- Error Identification & Reporting
- Team Collaboration
- Training & Staff Education
- EHR — AHLTA
- AHLTA (Military Health System)
- Microsoft Office Suite
- Joint Commission Standards
- Test Case Writing
- Defect Tracking
- Quality Process Analysis
- Manual testing
- Functional testing
- Regression testing
- Mobile app testing
- Test plan development
- Performance testing
- Integration testing
- Bug tracking
- Defect reporting
- Test case creation
- Data collection
- Test planning
- Defect tracking
- Attention to detail
- Defect tracking and reporting
Websites
Certification
- Licensed Practical Nurse - NC Board of Nursing
- CPR / BLS Certified - American Heart Association
- QA Engineer Certification - Careerist (IN PROGRESS)
Timeline
QA Intern
Careerist
05.2026 - 06.2026
Licensed Practical Nurse
ERP International
08.2022 - 05.2025
Licensed Practical Nurse
Spectrum Healthcare Resources
09.2018 - 08.2022
Licensed Practical Nurse
The Arora Group
05.2012 - 09.2018
Diploma - Practical Nursing
Suffolk County Community College