Dana Outlaw
Laurinburg
Summary
Dedicated professional with strong customer service skills. Experienced in resolving issues and promoting satisfaction through effective communication and collaboration.
Overview
18
18
years of professional experience
Work History
House Cleaning Service
Michael House
Laurinburg
06.2023 - 01.2026
- Resolved customer issues with friendly, knowledgeable service, enhancing overall satisfaction.
- Prioritized and organized tasks to efficiently meet and exceed service goals.
- Collaborated with coworkers to address service goals and effectively resolve product-related issues.
Sales Associate
The Fresh Market
Southern Pines
01.2022 - 06.2023
- Guided customers in selecting fresh produce and grocery items, improving their shopping experience and satisfaction.
- Processed customer transactions accurately and efficiently, contributing to a seamless checkout experience.
- Maintained store cleanliness and organized product displays, fostering an inviting shopping environment.
- Coordinated with team members to efficiently restock shelves and manage inventory levels.
Assistant Director
Rhythm Explosion Dance Studio
Laurinburg
08.2007 - 05.2013
- Coordinated dance class schedules to improve accessibility for students of all ages and skill levels.
- Prepared lesson plans and class materials for instructors, ensuring a structured and effective learning environment.
- Assisted in planning and executing studio events and performances to foster community engagement.
- Developed marketing materials that effectively promoted classes and workshops.
- Completed daily financial reconciliations daily and prepared bank deposits nightly.
Education
Massage Therapy - Massage Therapy
Florida College of National Health
Orlando, FL05-2004
Skills
- Cleaning techniques
- Product knowledge
- Scheduling coordination
- Inventory management
- Payment processing
- Customer relationship management
Timeline
House Cleaning Service
Michael House
06.2023 - 01.2026
Sales Associate
The Fresh Market
01.2022 - 06.2023
Assistant Director
Rhythm Explosion Dance Studio
08.2007 - 05.2013
Massage Therapy - Massage Therapy
Florida College of National Health