Dana Outlaw
Laurinburg NC
Summary
Dynamic professional with a proven track record in client relationship management and process optimization. At Fresh Market, I enhanced service delivery and compliance with health standards while training staff to excel in customer service. Adept at inventory management, I foster strong client connections that drive repeat business and referrals.
Overview
19
19
years of professional experience
Work History
Independent Contractor
Bless This Mess
11.2025 - Current
Independent Contractor
Alicia Krout Realtor
11.2025 - Current
Independent Contractor
House Cleaning Services Marketplace
12.2023 - 01.2026
- Performed routine cleaning tasks efficiently, ensuring high standards of cleanliness.
- Adapted quickly to client preferences and specific cleaning requirements.
- Assisted in training new team members on best practices and safety protocols.
- Utilized industry-standard cleaning supplies and equipment effectively.
- Maintained organized inventory of cleaning supplies for operational efficiency.
- Implemented feedback from clients to enhance service quality and satisfaction.
- Developed streamlined processes for task completion to optimize time management.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Meat Cutter
Fresh Market
12.2022 - 12.2023
- Operated various cutting tools to prepare meat products for display and sale.
- Ensured compliance with health and safety standards during meat preparation processes.
- Maintained cleanliness of workstations and adherence to sanitation protocols.
- Assisted in inventory management by tracking stock levels and minimizing waste.
Floral Manager
Fresh Market
12.2014 - 12.2017
- Managed floral inventory to ensure freshness and quality of products.
- Trained staff on floral arrangements and customer service techniques.
- Designed custom floral displays for events and special occasions.
- Collaborated with vendors to source high-quality flowers and supplies.
Coffee & Candy Dept
Fresh Market
12.2013 - 11.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Co Owner
Rhythm Explosion
06.2007 - 04.2013
- Developed and implemented marketing strategies to enhance brand visibility.
- Oversaw daily operations ensuring efficiency in service delivery.
- Managed scheduling and staffing to optimize resource allocation.
- Trained and mentored team members on best practices and operational standards.
Education
Associate of Science - Massage Therapy
Florida College of Natural Health
Orlando, FL06.2004
Skills
Client relationship management
Timeline
Independent Contractor
Bless This Mess
11.2025 - Current
Independent Contractor
Alicia Krout Realtor
11.2025 - Current
Independent Contractor
House Cleaning Services Marketplace
12.2023 - 01.2026
Meat Cutter
Fresh Market
12.2022 - 12.2023
Floral Manager
Fresh Market
12.2014 - 12.2017
Coffee & Candy Dept
Fresh Market
12.2013 - 11.2017
Co Owner
Rhythm Explosion
06.2007 - 04.2013
Associate of Science - Massage Therapy
Florida College of Natural Health