Dana Outlaw
Laurinburg NC
Summary
Dynamic professional with a proven track record in client relationship management and process optimization. At Fresh Market, I enhanced service delivery and compliance with health standards while training staff to excel in customer service. Adept at inventory management, I foster strong client connections that drive repeat business and referrals.
Overview
19
19
years of professional experience
Work History
Independent Contractor
Bless This Mess
Laurinburg, NC
11.2025 - Current
Independent Contractor
Alicia Krout Realtor
Laurinburg, NC
11.2025 - Current
Independent Contractor
House Cleaning Services Marketplace
Laurinburg
12.2023 - 01.2026
- Performed routine cleaning tasks efficiently, ensuring high standards of cleanliness.
- Adapted quickly to client preferences and specific cleaning requirements.
- Assisted in training new team members on best practices and safety protocols.
- Utilized industry-standard cleaning supplies and equipment effectively.
- Maintained organized inventory of cleaning supplies for operational efficiency.
- Implemented feedback from clients to enhance service quality and satisfaction.
- Developed streamlined processes for task completion to optimize time management.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Meat Cutter
Fresh Market
Southern Pines, NC
12.2022 - 12.2023
- Operated various cutting tools to prepare meat products for display and sale.
- Ensured compliance with health and safety standards during meat preparation processes.
- Maintained cleanliness of workstations and adherence to sanitation protocols.
- Assisted in inventory management by tracking stock levels and minimizing waste.
Floral Manager
Fresh Market
Clearwater, FL
12.2014 - 12.2017
- Managed floral inventory to ensure freshness and quality of products.
- Trained staff on floral arrangements and customer service techniques.
- Designed custom floral displays for events and special occasions.
- Collaborated with vendors to source high-quality flowers and supplies.
Coffee & Candy Dept
Fresh Market
Clearwater, FL
12.2013 - 11.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Co Owner
Rhythm Explosion
Laurinburg, NC
06.2007 - 04.2013
- Developed and implemented marketing strategies to enhance brand visibility.
- Oversaw daily operations ensuring efficiency in service delivery.
- Managed scheduling and staffing to optimize resource allocation.
- Trained and mentored team members on best practices and operational standards.
Education
Associate of Science - Massage Therapy
Florida College of Natural Health
Orlando, FL06.2004
Skills
Client relationship management
Inventory management
Compliance with health standards
Process optimization
Customer service excellence
Timeline
Independent Contractor
Bless This Mess
11.2025 - Current
Independent Contractor
Alicia Krout Realtor
11.2025 - Current
Independent Contractor
House Cleaning Services Marketplace
12.2023 - 01.2026
Meat Cutter
Fresh Market
12.2022 - 12.2023
Floral Manager
Fresh Market
12.2014 - 12.2017
Coffee & Candy Dept
Fresh Market
12.2013 - 11.2017
Co Owner
Rhythm Explosion
06.2007 - 04.2013
Associate of Science - Massage Therapy
Florida College of Natural Health