Dana Newman
Knightdale
Summary
Dynamic professional with extensive experience in customer service and operations management at Walmart. Proven ability in delivery coordination and inventory management, ensuring timely service and customer satisfaction. Skilled in employee training and regulatory compliance, fostering teamwork and collaboration to achieve organizational goals. Committed to excellence in all endeavors.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Auto Parts Driver/Warehouse Worker
Safford Dodge, Jeep, Ram, Chrysler
Fredericksburg
08.2023 - 05.2025
- Delivered auto parts to customers in a timely manner.
- Resolved customer complaints in a professional manner while providing solutions that satisfied their needs.ve
- collected payment and reconciled with the cash office.
- assisted in shipment check in and stocking.
Processor
SYR Inc CHKD Hospital Charity Thrift Store
Virginia Beach
09.2022 - 05.2023
- I handled all incoming donations by sorting, pricing, and merchandising a high-volume thrift store. I offered advise to the manager as needed on different sales techniques etc. to increase sales within the store.
Special Needs Attendant
Consumer Direct - Amanda Pitts
King George
01.2019 - 10.2021
- Assist in daily needs for a blind and autistic child and kept her safe
- Ensure child adhered to a schedule for school, meals, and personal hygiene
Front End Manager of Operations
Walmart
King George
06.2011 - 10.2014
- Supervised all operations of the cash office, customer service desk, cashiers, and cash registers.
- Provided management support to the store manager and co-manager, and assumed a lead role in their absence.
- I attended corporate management training, and was in line to be promoted to upper management.
Site Director
King George Parks And Recreation
King George
01.2003 - 01.2007
- Lead day-to-day activities of the before and after school daycare program for grades K-6, following VA state guidelines, including accounting for all three sites.
- Maintain structured program including homework assistance, group activities, arts/crafts, and outdoor time.
Substitute Teacher
King George County Schools
King George
09.2004 - 05.2006
- Carry out Teachers Emergency Plans in their absence
Customer Service Representative
Sheehy Ford
Marlow Heights
12.2001 - 03.2003
Personnel Task Leader
Columbia Research Corp
Arlington
04.1998 - 11.2001
- Government contractor for Dept of Navy in Human Resource support to NAVSEA Corporate Operations.
- Responsible for all personnel actions and coordination with HRC and Pentagon.
Education
High School Diploma -
Oxon Hill Science And Tech High School
Oxon Hill, MD06-1990
Skills
- Delivery coordination
- Route optimization
- Vehicle maintenance
- Payment processing
- Inventory management
- Customer service
- Regulatory compliance
- Employee training
- Time management
- Child development
- Activity planning
- First aid and CPR
- Special needs support
- Teamwork and collaboration
Certification
- Seminar Collecting and Handling Excuses, Collection Laws, Business Writing and Business Skills
- WAMO users training (government personnel software) Beginners Microsoft Word, Outlook, Excell, Powerpoint
- Walmart Assistant Manager Corporate training
Timeline
Auto Parts Driver/Warehouse Worker
Safford Dodge, Jeep, Ram, Chrysler
08.2023 - 05.2025
Processor
SYR Inc CHKD Hospital Charity Thrift Store
09.2022 - 05.2023
Special Needs Attendant
Consumer Direct - Amanda Pitts
01.2019 - 10.2021
Front End Manager of Operations
Walmart
06.2011 - 10.2014
Substitute Teacher
King George County Schools
09.2004 - 05.2006
Site Director
King George Parks And Recreation
01.2003 - 01.2007
Customer Service Representative
Sheehy Ford
12.2001 - 03.2003
Personnel Task Leader
Columbia Research Corp
04.1998 - 11.2001
High School Diploma -
Oxon Hill Science And Tech High School
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