Extensive coaching experience from youth to high school age in Baseball, Football, Wrestling
Dana Burns
Connelly Springs
Summary
Hard-driving business leader with 20+ years of dynamic experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and developing new revenue streams. Focused on motivating staff and working with diverse personality types to drive improvements.
Overview
2025
2025
years of professional experience
2
2
years of post-secondary education
Work History
Independent Stock Trader
Self Employed
01.2015 - Current
- Experienced, aggressive, and highly successful stock trader with extensive knowledge in global financial markets
- Study, plan, and execute high probability trading opportunities when present and disciplined to wait for those valuable opportunities to appear
- Primary focus is on risk management of trading capital and individual trade risk present
- Constant focus on identifying strategies and implementing ideas to improve existing methods.
- Proficiency with many different charting software programs, trading platforms, research systems, and office technology that aid in efficient productivity
- Monitor personal trading statistics and adapt as necessary
Owner
Burns & Burns LLC
2 2020 - 01.2024
- Purchased convenience store and deli operation in February of 2020 that was in total chaos and disarray
- Completed total transformation of business operations to increase revenue highs of over $2 million gross sales in 2021.
- Voted top 4 places to eat from "Our State Magazine" again in 2022, 2023
- Successfully navigated pre-covid to post-covid labor environment to increase revenues each year.
- Conducted all aspects of interviewing, hiring, and HR compliance for a 20+ workforce, operating 7 days per week.
- Highly efficient in multi-tasking multiple operations within the business from customer facing to back office kitchen food preparation.
State Farm Agent
Dana Burns Ins & Fin Svcs, Inc / State Farm Insurance
04.2004 - 01.2018
- Entrepreneurial State Farm Agent for 12 years with a history of exceeding customer and company expectations in both multi-line sales growth and customer service
- Doubled insurance agency in 10 years in both Auto and Homeowners premiums/policies during the most challenging years for State Farm in North Carolina
- Routinely had to identify, adapt, and cater complicated insurance, financial, claim procedures, payment conversations and presentations to a wide customer base
- Successfully able to hire, train, coach, and lead a core group of team members that assisted in achieving consistent sales results and earn a very trustworthy reputation as a State Farm Agency in the local community
- Managed a multi-million dollar insurance premium agency for the company and personally a half a million budget of payroll, advertising, training, office supplies and technology, and overall overhead for this business operation
- Considerable experience within the professional office to lead a team in setting goals, monitoring those goals via CRM database, attaining those goals, and setting action plans for missed areas
- Achievements -Numerous Auto, Home, Financial Services Growth Awards!
- Numerous Travel awards to Alaska, Mexico, Florida, and other locations for achieving agency production programs
- Agent of the Year on many occasions for Auto production, Home/Fire production, Life insurance production, Financial Services production
- Very familiar with Federal and State Laws concerning employment practices.
Operations Manager
FedEx - Columbia, SC & Hickory, NC
03.2000 - 04.2004
- Responsible for 45 FedEx employees and 85+ employees indirectly to safely and efficiently meet customer needs
- Routinely had to balance out the workload among drivers for maximum on-road capacity due to volume changes, employee absences, customer needs
- Vast HR experience in hiring, training, coaching, and disciplinary functions within a very high expectations and time sensitive environment
- Serious focus on employee, group, and station budgets to manage in-station and on-road hours to maximize efficiencies within budget
- Trained and development many employees to further their careers with FedEx as Operations Managers, Directors, and Sr Directors within corporation
- Ensure numerous hazardous, international parcels, and freight met necessary safety and documentation requirements for safe and efficient transport
- Thorough knowledge in planning, scheduling, and adjusting work schedules of station operations from 12 to 120 employees through communication from Flight Operations, Dispatch, and remote operation centers
- Used vast resources of FedEx technology to anticipate, plan, monitor and review performance metrics with team members on all aspects of on-road and off-road operations
- Promoted to Operations Manager within 3 years of start
- FedEx Manager of Year - 2003 .
- Consistently scored in Top Percentile in SFA Results
Driver
FedEx
04.1997 - 03.2000
- Delivery and pickup of customer freight and efficient manner on multiple areas in the Hickory, NC coverage area
- Progressive responsibility of a team leader within an area to maximize our capacity and eliminate wasted on- road and loading hours
- Managed the Saturday operation within 6 months of hire as sole operation manager handling 8-12 drivers for 2 years without pay to achieve experience to get an Operational Management position
- Restructured routes and able to eliminate hours which improved our Saturday operation by 20%
- Both employees and company were very satisfied with results
- Sr
- Level Appreciation award for Saturday Operation reorganization
- Internal promotion as Operations Manager due work ethic and respect from peers
Burns Pet Foods
12.1994 - 04.1997
- Sales and distribution of pet foods to customers in western, NC and northern SC
- Weekly calls and visits to customer locations for product sales and delivery
Crew Chief
United States Air Force
10.1991 - 12.1994
- Mechanic on AF-1772.
- Complete responsibility of aircraft maintenance while stationed at home base and abroad
- Extensive travel domestic and all over world
- High profile trips to Panama, Dominican Republic and other locations.
- Selected for special assignment to assist RAF in Masirah, Oman
Education
Bachelors - Science Business Management
University of Phoenix - Online
Phoenix, AZ 01.2002 - 12.2003
Skills
Computer Skills - Word, Excel, Powerpoint, Google Meet, Google Sheets
MS Excel, Word, and PowerPoint
Leadership - managed teams of 3 to 40 with proven results in Sales, Customer Service, Logistics Management
Insurance & Financial Service Compliance
Adaptability - Able to manage time effectively and multi-task in fast paced environment
Strong knowledge of Federal, State employment guidelines
Extensive coaching experience
Sign Language - Fluent
Financial Analysis, Market Trends, Technical Analysis
Interests
Timeline
Independent Stock Trader
Self Employed
01.2015 - Current
State Farm Agent
Dana Burns Ins & Fin Svcs, Inc / State Farm Insurance
04.2004 - 01.2018
Bachelors - Science Business Management
University of Phoenix - Online
01.2002 - 12.2003
Operations Manager
FedEx - Columbia, SC & Hickory, NC
03.2000 - 04.2004
Driver
FedEx
04.1997 - 03.2000
Burns Pet Foods
12.1994 - 04.1997
Crew Chief
United States Air Force
10.1991 - 12.1994
Owner
Burns & Burns LLC
2 2020 - 01.2024