Damodien Johnson
Rocky Mount
Summary
Proven ability to enhance customer and employer satisfaction with strong teamwork and problem-solving skills. Adept in C++, java, and python algorithm design, consistently improving operational efficiency. Demonstrated leadership in training and process optimization, achieving increases in task accuracy and speed.
Overview
6
6
years of professional experience
Work History
Customer Service Associate
Lowes Home Improvement
Greenville
09.2023 - Current
- Operated machinery and managed inventory tasks to ensure product availability.
- Guided customers in product selection and resolved inquiries to improve satisfaction.
- Worked with team members to streamline processes and enhance overall customer service.
Valet
REEF
Durham
10.2022 - 08.2023
- Parked vehicles efficiently in designated areas for customer convenience.
- Communicated effectively with team members to coordinate vehicle retrievals.
- Managed keys securely and logged vehicle details accurately for tracking purposes.
Package Sorter
Amazon
Raleigh
01.2022 - 08.2022
- Detail Orientation & Task speed
- Sorted packages efficiently for timely dispatch to customers.
- Assisted in training new hires on sorting techniques and safety protocols.
Back-end Cook
Pizza Hut
Rocky Mount
01.2020 - 01.2021
- Multitasking & Time Management
- Maintained cleanliness and organization of workstations during food preparation.
- Assisted in inventory management by stocking ingredients and supplies.
Education
B.S. - Computer Science
East Carolina University
Greenville, NC06-2027
Skills
- C
- Java
- Python
- Object-Oriented Programming (OOP)
- Git & GitHub
- Control Structures & Loops
- File I/O
- Exception Handling
- Algorithm Design
- Terminal-based UI Design
Projects
- Bank Account Manager - C++ (Personal Project): Designed and implemented a robust, object-oriented banking system in C++ featuring account creation, authentication, deposits, withdrawals, and balance tracking, https://github.com/DamodienJ/BankAccountManager
- Student Registration System - C++ (Group Project): Collaborated in a small team to develop a console-based university registration system simulating student enrollment and course management. Implemented dynamic arrays of student records paired with linked lists to represent individual course schedules, reinforcing data structure design principles, https://github.com/DamodienJ/Class-Registration
- Book Catalog System - Java (Course Assignment): Engineered a menu-driven Java application for managing a book catalog, utilizing OOP, ArrayLists, and file I/O for persistent storage. Designed and tested features including search, CRUD operations, and sorting, https://github.com/DamodienJ/Book-Catalog-System
Timeline
Customer Service Associate
Lowes Home Improvement
09.2023 - Current
Valet
REEF
10.2022 - 08.2023
Package Sorter
Amazon
01.2022 - 08.2022
Back-end Cook
Pizza Hut
01.2020 - 01.2021
B.S. - Computer Science
East Carolina University