Damitra Cannon
Shelby
Summary
Behavior intervention technician specializing in crisis intervention and behavioral strategies. Demonstrated success in enhancing student engagement and ensuring safety through effective patient care and meticulous documentation. Proficient in electronic health records and collaborative team efforts, implementing care strategies that promote student participation and emotional stability.
Overview
2027
2027
years of professional experience
Work History
Behavior Intervention Technician
Cleveland County School District
Shelby
08.2025 - Current
- Directed behavioral crisis interventions to maintain student safety and emotional stability. for targeted students, providing immediate support and intervention.
- Implemented behavioral strategies that facilitated student participation in general education.
- Educated students on social skills and behavior replacements to promote positive outcomes.
- Built rapport with students and families to enhance support networks and improve student engagement.
- Kept precise behavioral records and daily notes for ongoing assessment of student progress.
Community Support Specialist
Hughes Behavioral And Mental Health Services
Gastonia
2010 - 08.2025
- Supplied critical resources to adults managing mental health conditions, promoting stability and well-being.
- Coordinated transportation for individuals with mental challenges, facilitating increased community participation.
- Oversaw management of doctor and psychiatric appointments to ensure continuity of care.
- Assisted with activities of daily living, enhancing personal autonomy and independence.
- Conducted administration of medication and assessment of vital signs regularly.
Medical Receptionist
Dermatology Center Of Shelby
Shelby
2008 - 2010
- Greeted patients and managed check-in processes, enhancing patient flow and reducing wait times.
- Leveraged electronic health record systems for precise appointment scheduling.
- Promptly verified insurance details and collected co-pays to facilitate billing.
- Handled patient inquiries over the phone, providing timely responses to improve patient satisfaction.
- Organized patient files and maintained accurate recordkeeping to support streamlined operations.
Certified Nursing Assistant
Cleveland Pines Nursing Center
Shelby
2005 - 2008
- Assisted residents with daily living activities, including bathing, dressing, grooming, and personal care, enhancing their comfort and dignity.
- Monitored and recorded residents' vital signs including temperature, pulse, and blood pressure, notifying nursing staff of any changes immediately.
- Partnered with healthcare team to design and implement tailored care plans.
- Maintained accurate documentation of patient information in electronic health records.
- Ensured cleanliness and safety standards in resident living areas and common spaces, promoting a healthy environment for residents.
- Participated in training sessions to enhance caregiving skills and knowledge, improving overall quality of care provided.
Medical Records Specialist
Forest City Family Medicine
Forest City
2003 - 2005
- Reviewed patient information for accuracy and completeness, contributing to improved patient care quality.
- Streamlined access to organized patient medical records for healthcare providers, enhancing workflow efficiency.
- Ensured confidentiality of sensitive medical data in line with legal requirements.
- Followed HIPAA guidelines during management of protected health information.
- Ensured accurate completion of required forms before storage or release, maintaining compliance with regulatory standards.
- Kept detailed records of all activities related to medical documentation.
Education
Bachelor of Science - Health Sciences
Appalachian State University
Boone, NC12-2026
Associate of Applied Science - Business Administration
Cleveland Community College
Shelby, NC05-2005
Associate of Applied Science - Medical Office Administration
Cleveland Community College
Shelby, NC05-2003
Certificate - Office System Technology
Cleveland Community College
Shelby, NC05-2003
Certificate - Certified Nursing Assistant
Isothermal Community College
Spindale, NC04-2002
High School Diploma -
East Rutherford High School
Bostic, NC05-1992
Skills
- Behavioral intervention
- Crisis intervention
- Patient care
- Student engagement
- Documentation and reporting
- Electronic health records
- Medical record management
- Team collaboration
Timeline
Behavior Intervention Technician
Cleveland County School District
08.2025 - Current
Community Support Specialist
Hughes Behavioral And Mental Health Services
2010 - 08.2025
Medical Receptionist
Dermatology Center Of Shelby
2008 - 2010
Certified Nursing Assistant
Cleveland Pines Nursing Center
2005 - 2008
Medical Records Specialist
Forest City Family Medicine
2003 - 2005
Bachelor of Science - Health Sciences
Appalachian State University
Associate of Applied Science - Business Administration
Cleveland Community College
Associate of Applied Science - Medical Office Administration
Cleveland Community College
Certificate - Office System Technology
Cleveland Community College
Certificate - Certified Nursing Assistant
Isothermal Community College
High School Diploma -
East Rutherford High School