Damian Garcia
Fayetteville
Summary
Personable and dedicated customer service representative and security officer with extensive experience in the industry. Solid team player with an upbeat, positive attitude. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
Fayetteville
09.2022 - Current
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Investigated all reported incidents of theft or vandalism on premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Guarded restricted areas to prevent unauthorized entry.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Customer Service Representative
U-Haul Moving & Storage
Fayetteville
01.2021 - Current
- Rent moving equipment such as moving trucks, moving trailers, auto transports and tow dollies.
- Rent out storage units & u-box containers.
- Accept payments from customers for their moving equipment and/ or storage units.
- Clean returned moving and storage equipment to ensure it is clean and sanitary for the next customer.
- Sell materials, equipment, and other items from stock in retail settings.
- Conduct vehicle or transportation equipment tests using diagnostic equipment
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delivery Driver
Air Cargo Carriers
Hope Mills
12.2019 - 01.2022
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Navigated routes with relevant map programs and GPS systems.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Transported and safely delivered items to prevent damage or loss.
- Maintained accurate records of each delivery, including any special instructions given by the customer.
- Assisted in loading and unloading items into delivery vehicles.
- Delivered items to customer's homes or businesses in a timely manner.
Team Member
Bragg Furniture
Fort Bragg
11.2018 - 12.2019
- Organized and secured items in truck beds with moving blankets, straps, and shrink wrap.
- Demonstrated flexibility, adapting to unexpected changes or challenges during moves.
- Cleaned up work areas after moves, leaving clients' spaces tidy.
- Loaded and unloaded moving trucks with efficiency and care, ensuring no damage to items.
- Transported materials and pallets between areas.
- Utilized hand trucks, dollies, and other equipment to move heavy items safely.
- Reported any damage caused by moving process immediately to supervisor for resolution.
- Coordinated pick-ups and deliveries with clients.
Team Member
Manchu Wok
Fort Bragg
05.2017 - 06.2018
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Executed proper techniques when preparing menu item ingredients.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Checked completed orders for correct quantity and quality.
Customer Service Representative
Dominos Pizza Inc.
Augusta
06.2015 - 07.2016
- Organized food preparation stations and regularly replenished supplies.
- Ensured compliance with health and safety regulations in the kitchen area.
- Used grills, deep fryers and griddles to cook food.
- Assisted in loading and unloading food items from delivery trucks.
- Washed and cut ingredients for quick meal assembly.
- Shared information with customers about pizza preparation methods, ingredients and menu items.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Filled and served various beverages for customers.
- Rotated stock items so that oldest product was used first.
- Cut vegetables and rolled out dough to prepare raw materials for cooking.
- Checked completed orders for correct quantity and quality.
Dishwasher
Huske Hardware House
Fayetteville
06.2011 - 06.2015
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Replenished soap dispensers with detergent when necessary.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Education
High School Diploma -
Hoke County High School
Raeford, NC06-2012
Skills
- Customer Service
- Computer Skills
- Communication skills
- Problem solving
- Time management
- Kitchen Etiquette
Languages
English
Full Professional
Certification
- Security Administration License
References
References available upon request.
Timeline
Security Officer
Securitas Security Services USA
09.2022 - Current
Customer Service Representative
U-Haul Moving & Storage
01.2021 - Current
Delivery Driver
Air Cargo Carriers
12.2019 - 01.2022
Team Member
Bragg Furniture
11.2018 - 12.2019
Team Member
Manchu Wok
05.2017 - 06.2018
Customer Service Representative
Dominos Pizza Inc.
06.2015 - 07.2016
Dishwasher
Huske Hardware House
06.2011 - 06.2015
High School Diploma -
Hoke County High School
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