Summary
Overview
Work History
Education
Skills
Timeline
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Dambriel Wright

Charlotte

Summary

Dynamic marketing professional with a proven track record at James A Jones Immigration Law Firm, excelling in customer service and branding. Skilled in developing engaging marketing materials and fostering strong relationships, I thrive in collaborative environments, driving successful campaigns that enhance corporate presence and customer loyalty. Detail-oriented and adaptable, I am committed to continuous improvement.

Overview

26
26
years of professional experience

Work History

Marketing Coordinator

James A Jones Immigration Law Firm
01.2023 - Current
  • Answered general marketing department inquiries by email, phone, and mail.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
  • Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.

MT

Corning
07.2022 - 07.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.

Lead Retention Representative

Just Fab
05.2014 - 02.2021
  • Built rapport with customers through active listening and empathetic understanding of their needs.
  • Managed high call volume, maintaining professionalism and efficiency in all interactions.
  • Resolved account issues for enhanced customer satisfaction and loyalty.
  • Monitored performance metrics to ensure alignment with company goals related to retention and customer satisfaction.
  • Established trust-based relationships with clients resulting in long-term commitment to the company''s services.
  • Provided exceptional customer service, leading to increased positive feedback from clients.

CNA\ Unit Secretary

Deaconess Hospital
10.1999 - 03.2014
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
  • Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
  • Demonstrated flexibility in adjusting work hours to meet fluctuating demands of the unit, ensuring coverage during both peak times and staff shortages.

Education

Business

Lackawanna High
Lackawanna, NY
06-1994

Skills

  • Customer service
  • Event planning
  • Teamwork and collaboration
  • Detail-oriented
  • Scheduling
  • Relationship building
  • Branding

Timeline

Marketing Coordinator

James A Jones Immigration Law Firm
01.2023 - Current

MT

Corning
07.2022 - 07.2025

Lead Retention Representative

Just Fab
05.2014 - 02.2021

CNA\ Unit Secretary

Deaconess Hospital
10.1999 - 03.2014

Business

Lackawanna High

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Dambriel Wright