Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dallas Lewis-Graham

Charlotte

Summary

Energetic and compassionate, with strong ability to connect with and support patients. Possesses foundational knowledge of patient care and basic medical procedures, including vital signs monitoring and assisting with daily activities. Dedicated to providing high-quality care and improving patient well-being.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Togo Specialist

Olive Garden Restaurant
11.2024 - Current

⬧ Collaborated with team members to ensure efficient workflow during peak hours, resulting in timely service to customers. Streamlined to-go order process, reducing wait times and enhancing customer satisfaction. Implemented efficient packaging methods for optimal food quality.

⬧ Boosted to-go sales through upselling techniques and menu knowledge. Maintained accurate order records, minimizing errors and ensuring customer loyalty.

⬧ Meticulously assembled to-go orders, ensuring accuracy and presentation. Maintained cleanliness standards for packaging area, promoting food safety.


Customer Service Associate

Olive Garden Restaurant
09.2022 - 07.2024

⬧ Provided customer service in a fast-paced work environment by helping customers get a positive and welcoming experience. Streamlined customer service processes, reducing wait times and enhancing overall satisfaction. Implemented efficient systems, resulting in measurable improvements in customer feedback scores.

⬧ Fostered teamwork by assisting colleagues in various roles, ensuring smooth restaurant operations. Demonstrated adaptability and willingness to support different areas as needed.

⬧ Proposed and implemented creative solutions to enhance customer experience, leading to increased repeat visits. Actively sought ways to improve service delivery and operational efficiency.


Education

Associate Degree in Nursing - Nursing

Central Piedmont Community College
Charlotte, NC
12-2026

High School Diploma -

Hopewell High School
Huntersville, NC
02-2023

Skills

  • Vital signs monitoring
  • Feeding assistance
  • Basic life support
  • CPR certification
  • Patient observation
  • Attention to detail

Certification

  • CNA - Certified Nurse Assistant

Serenity Nurse Aide Academy - January 2025

Timeline

Togo Specialist

Olive Garden Restaurant
11.2024 - Current

Customer Service Associate

Olive Garden Restaurant
09.2022 - 07.2024

Associate Degree in Nursing - Nursing

Central Piedmont Community College

High School Diploma -

Hopewell High School
Dallas Lewis-Graham