Dale Bradshaw

• Monitored entry points to ensure compliance with access control protocols and maintain security standards.
• Conducted regular patrols of premises to identify and address potential security risks.
• Assisted guests with inquiries, providing information on facility operations and safety procedures.
• Reported incidents and irregularities to management, ensuring timely response and resolution.
• Maintained accurate logs of daily activities, incidents, and observations to support incident investigations.
• Engaged with employees to foster a culture of safety and security awareness throughout the facility.
• Evaluated security equipment functionality, ensuring readiness for effective surveillance and monitoring.
• Responded promptly to alarms and emergency calls, coordinating with emergency services when necessary.
• Trained new security personnel on procedures and protocols to maintain operational consistency.
• Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
• Monitored surveillance cameras to identify suspicious activity and prevent possible crime.

Managed day to day operations including shift scheduling, monitoring staff performance, completion of shift reporting documents. Responded to calls as needed to assist EMS crews.

Interacted with public, medical providers and other response agency staff. Followed up on complaints from public, external agencies and within our division. Maintained a state of readiness and accurate response to all calls for assistance. Maintained all portable equipment assigned to EMS division.