Dakota Medlin
High Point
Summary
Dynamic independent contractor with a proven track record at Maola Milk & Ice Cream, excelling in client relationship building and safety compliance. Skilled in equipment troubleshooting and power tool operation, I enhanced warehouse organization, leading to improved order fulfillment and increased customer satisfaction. Committed to delivering exceptional service and fostering positive work environments.
Overview
5
5
years of professional experience
Work History
Independent Contractor
Spark
01.2020 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Shipping and Receiving Lead
Maola Milk & Ice Cream
12.2022 - 02.2025
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Stacked and stored pallets at end of shift to keep warehouse clean and organized.
- Pulled, verified, and packaged items for shipment.
- Managed warehouse space allocation strategically to accommodate changing inventory needs throughout the year.
- Implemented safety protocols for warehouse staff, reducing workplace accidents and promoting a safe work environment.
- Maintained accurate records of incoming and outgoing shipments, ensuring proper documentation for all transactions.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
- Trained new team members on company policies and procedures, fostering a positive work culture within the department.
- Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Processed required paperwork to expedite handling of shipped and received goods.
- Conducted research to address shipping errors and packaging mistakes.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Independent Contractor
None Currently
02.2023 - Current
- Resolved mechanical issues using both technical and manual skills.
- Assembled and disassembled equipment to perform repairs and maintenance.
- Maintained clean and organized work area to easily locate repairing tools and equipment.
- Ensured safe working environment through strict adherence to safety protocols and guidelines.
Education
No Degree - HVAC.
North Carolina Trade School
Online05-2025
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Equipment installation
- Equipment troubleshooting
- Power tool operation
- Machine operation
- Safety protocols
- Power tools proficiency
- Machine setup
- Warehouse safety
- Loading and unloading
- Pallet jack operation
- Labeling accuracy
- Stock rotation
Cell Phone : # (336)350-6199
Please don't hesitate to call, My Availability is between 8am - 5pm
Timeline
Independent Contractor
None Currently
02.2023 - Current
Shipping and Receiving Lead
Maola Milk & Ice Cream
12.2022 - 02.2025
Independent Contractor
Spark
01.2020 - Current
No Degree - HVAC.
North Carolina Trade School
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