Dakota Jannette
Charlotte
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Tow Truck Operator
AAA
Charlotte, NC
07.2023 - Current
- Fastened chains, straps, covers, and binders to secure load during transit.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
Supervisor
Walmart
Charlotte, NC
12.2022 - 06.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
HVAC Installer
Perrigo Heating & Air
Belmont, NC
05.2017 - 10.2022
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and commercial spaces, also cleaned up areas to prepare for new installations.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
Sales Associate
Walmart
Belmont, NC
11.2014 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Education
High School Diploma -
West Mecklenburg High School
Charlotte, NC06.2010
Skills
- Wheel lift expertise
- Mechanical Knowledge
- Heavy Equipment Operation
- Assisting customers
- Safe Driving Practices
- Documentation skills
- Strong Work Ethic
- Stress Tolerance
- Recovering vehicles
- Lockout kit
- Preventive Maintenance
Timeline
Tow Truck Operator
AAA
07.2023 - Current
Supervisor
Walmart
12.2022 - 06.2023
HVAC Installer
Perrigo Heating & Air
05.2017 - 10.2022
Sales Associate
Walmart
11.2014 - 05.2017
High School Diploma -
West Mecklenburg High School
Similar Profiles
Scott BickleyScott Bickley
Insurance Agent at AAAInsurance Agent at AAA
Neil PickensNeil Pickens
Branch & Insurance Specialist at AAABranch & Insurance Specialist at AAA
Tasha BaconLoundsTasha BaconLounds
Roadside Service Manager at AAARoadside Service Manager at AAA