Dakota Davidson
Smith Setzer and Sons
HICKORY
1
Language
1
Certification
9
years of professional experience
Adaptable operations leader with a background in small business management and delivery service. Brings strong sales tactics, communication, and problem-solving skills to support customer satisfaction, accurate order handling, and reliable business results.
Work History
Business Owner/Operator
6 Years 6 Months- Directed daily operations, aligning staffing, scheduling, and workflow with business priorities.
- Managed budgets, invoicing, and expense tracking to maintain financial accuracy and control.
- Coordinated customer service activities, resolving issues promptly and preserving client relationships.
- Oversaw procurement, vendor negotiations, and inventory replenishment to support uninterrupted operations.
DoorDash Driver
2 Years 1 Month- Navigated optimized delivery routes using Dasher app to complete timely order handoffs
- Verified pickup details and order accuracy before leaving restaurants
- Communicated with customers and merchants to resolve delivery instructions and delays
- Maintained vehicle readiness and safe driving practices across high-volume shifts
Education
Associate of Arts - Associates in Business
Skills
Business operations
Customer relationship management
Inventory control
Business process optimization
Brand development
Staff management
Financial analysis
Accomplishments
- Achieved Sales Manager by introducing [Software] for [Type] tasks.
Certification
- Certified Sales manager/Business owner, Smith Setzer and Son's - 2-5 years
Languages
Spanish
Elementary
Interests
Music
Road Trips
Swimming
Video Gaming
Animal Care
Running
Drawing and Painting
Timeline
Business Owner/Operator
Smith Setzer and Sons
05.2020 - CurrentRead More
DoorDash Driver
DoorDash Inc.
01.2018 - 02.2020Read More
Catawba Valley Community College
Associate of Arts from Associates in Business
Read More