Dakota Banks
Salisbury
Summary
Manager with over 2 years experience of over 5 employees. Performs aviation work by directing air craft, fueling and towing aircraft, securing and tying down aircraft, performing aircraft lavatory services, and maintaining cleanliness in aircraft areas. Provides vehicle maintenance by performing inspections and ensuring proper preventative maintenance on motor vehicles, ground equipment, and landscaping equipment Performs building maintenance by engaging in remodeling projects. Performs vehicle maintenance by performing inspections and ensuring proper preventive maintenance on motor vehicles, ground equipment, and landscape equipment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Parts Counter Person
Hale Trailer
10.2022 - Current
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
Delivery Driver
Industrial Supply Solutions
03.2021 - 10.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Aviation Supervisor
Concord Padgett Regional Airport
03.2018 - 02.2021
- Manage schedules, and oversee daily operations of aviation staff of 5 employees
- Provide training and support to equip employees to operate and perform safely
- Resolve disputes between employees to maintain sound employee relations. Communicate changes with employees and provide an outlet for them to share concerns or accomplishments
- Oversees quality control during work hours to ensure fuel is completed and is up to FAA standards.
- Monitor the arrival, parking, refueling, loading, and departure of all aircraft.
Warehouse/Delivery Driver
Corner Stone Staffing
01.2016 - 02.2018
- Packed and helped ship orders of combat medical supplies to the different branches of armed forces.
- Ran a sealing press that had to be set up to certain specifications to ensure proper sealing of each individual bag.
- Inspected materials and jobs before completion to ensure proper placement and proper equipment was in each kit.
- Made deliveries to residential and commercial customers. Unloading and setting up items that were ordered.
91B Wheeled Vehicle Mechanic
US Government
06.2012 - 07.2015
- Maintain wheeled vehicles, their associated trailers, and material handling equipment systems.
- Inspected, serviced, maintained, repaired, replaced, adjusting and testing of wheeled vehicles and material handling equipment systems, subsystems, and components.
- Service automotive electrical systems including wiring harness, and starting and charging systems.
- Perform wheeled vehicle recovery operations
- Operated tanks, Hummers, Helmets, M916 trucks with trailers in the field to conduct training missions.
Education
Highschool Diploma - undefined
Central Cabarrus High School
06.2009
Skills
- Invoice processing
- Goal setting
- Vendor relations
- Improving customer satisfaction
- Ordering parts
- Forklift operation
- Staff training
- Operations management
- Purchasing oversight
- Returns processing
- Parts identification
- Stock control
Certification
- Supervisor Certification-City of Concord
- Forklift Training- City of Concord
- Advanced Individual Training- United States Army/91B
Timeline
Parts Counter Person
Hale Trailer
10.2022 - Current
Delivery Driver
Industrial Supply Solutions
03.2021 - 10.2022
Aviation Supervisor
Concord Padgett Regional Airport
03.2018 - 02.2021
Warehouse/Delivery Driver
Corner Stone Staffing
01.2016 - 02.2018
91B Wheeled Vehicle Mechanic
US Government
06.2012 - 07.2015
Highschool Diploma - undefined
Central Cabarrus High School
Similar Profiles
Daniel DobbinsDaniel Dobbins
Graphic Design Intern at Hale TrailerGraphic Design Intern at Hale Trailer
Jacob CloudJacob Cloud
Trailer Mechanic at Hale TrailerTrailer Mechanic at Hale Trailer
Natalia KennedyNatalia Kennedy
Credit and Collection Coordinator at Hale Trailer Brake & WheelCredit and Collection Coordinator at Hale Trailer Brake & Wheel
Kyle LappinKyle Lappin
University Host at Salisbury UniversityUniversity Host at Salisbury University
PRASHANTHI NEELARMSTRONGPRASHANTHI NEELARMSTRONG
NA at ISA Intensive Solutions AustraliaNA at ISA Intensive Solutions Australia