Detail-oriented professional skilled in enhancing customer experiences, facilitating communication, and managing projects. Proven ability to streamline processes and support effective team collaboration.
Overview
7
7
years of professional experience
Work History
Graduate Assistant
North Carolina A&T State University
Greensboro
08.2025 - Current
Facilitated communication between faculty and students to address academic inquiries effectively.
Assisted department faculty with administrative tasks and contributed to curriculum development.
Organized and maintained course materials and resources for students.
Prepared instructional materials and technology to enhance classroom activities.
Election Clerk/Assistant Manager
Richmond County Board of Elections
Augusta
03.2019 - Current
Managed polling locations to ensure adherence to election laws and procedures, enhancing voter experience and integrity of the election process.
Checked voter identification and signed in registered voters, streamlining the ballot administration process and maintaining orderly operation at polling stations.
Facilitated on-site communication between voters and election officials, resolving inquiries and concerns to promote a smooth electoral process.
Assisted voters with registration and ballot inquiries during election periods.
Processed voter applications and maintained accurate records in the database.
Walmart Associate (Digital Shoppper)
Walmart
Greensboro
07.2024 - 03.2026
Managed online orders to ensure on-time fulfillment for digital shoppers, enhancing customer satisfaction.
Assisted customers with product selection and resolved shopping inquiries to enhance their shopping experience.
Utilized company systems for efficient order processing and delivery tracking.
Trained new staff on digital shopping tools and customer service protocols to improve team readiness.
Amazon Warehouse Associate
Amazon
Harlem
06.2024 - 08.2024
Compiled customer orders from stock, verifying accurate product selection.
Packaged products securely for outbound shipments, ensuring safe delivery.
Packed and labeled merchandise to prepare for loading and shipment to customers.
Received and processed incoming shipments to maintain accurate inventory.
Education
Master of Science - Criminal Justice - Digital Forensics
North Carolina A&T State University
Greensboro, NC
12-2026
Bachelor of Science - Criminal Justice
North Carolina A&T State University
Greensboro, NC
05-2025
Skills
Data management
Research methodology
Digital forensics
Project management
Team collaboration
Communication skills
Client interaction
Timeline
Graduate Assistant
North Carolina A&T State University
08.2025 - Current
Walmart Associate (Digital Shoppper)
Walmart
07.2024 - 03.2026
Amazon Warehouse Associate
Amazon
06.2024 - 08.2024
Election Clerk/Assistant Manager
Richmond County Board of Elections
03.2019 - Current
Master of Science - Criminal Justice - Digital Forensics