DaCaria Adams
Raleigh
Summary
Experienced with patient assessments and telephone triage. Utilizes critical thinking and effective communication to address patient concerns and guide them to appropriate care. Knowledge of healthcare protocols and strong track record of supporting team-based care delivery.
Patient-oriented Nurse with 5 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Telephone Triage Registered Nurse
JMA Pediatrics
04.2024 - Current
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Managed high-stress situations calmly, providing reassurance to distressed callers while gathering necessary information for accurate decisionmaking.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Increased efficiency in triage call handling through effective communication and active listening skills.
Client Success Manager
TheKey
07.2022 - 04.2024
Registered Nurse
Raleigh Pediatric Associates
06.2021 - 07.2022
Registered Nurse
WakeMed Health
09.2020 - 06.2021
Registered Nurse
Duke University Hospital
06.2020 - 09.2020
Education
Master of Science - Nursing
University of North Carolina At Wilmington
Wilmington, NC07-2023
Bachelor of Science - Nursing
East Carolina University
Greenville, NC05-2020
Skills
- Patient communication
- Clinical assessment
- Symptom assessment
- Patient instruction
Certification
- Licensed Registered Nurse - Exp. March 2026
- Basic Life Support, AHA - Exp. March 2027
- Pediatric Advanced Life Support, AHA - Exp. March 2027
Timeline
Telephone Triage Registered Nurse
JMA Pediatrics
04.2024 - Current
Client Success Manager
TheKey
07.2022 - 04.2024
Registered Nurse
Raleigh Pediatric Associates
06.2021 - 07.2022
Registered Nurse
WakeMed Health
09.2020 - 06.2021
Registered Nurse
Duke University Hospital
06.2020 - 09.2020
Master of Science - Nursing
University of North Carolina At Wilmington
Bachelor of Science - Nursing
East Carolina University
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