Summary
Overview
Work History
Education
Skills
Certification
Awards
Section name
Timeline
Generic

Dabrien Belcher

Cary

Summary

Experienced with managing team schedules and optimizing workflows for improved efficiency. Utilizes strong leadership to ensure timely project completion and resource management. Track record of implementing effective scheduling processes and enhancing team productivity.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Scheduling Supervisor

Pearl Pool Plastering, LLC
12.2022 - Current
  • Communicate with customers via email and phone about aspects of their project from payments, scheduling, ordering new products and project completion
  • Coordinate with multiple sub-contractor crews and scheduling personnel to complete projects within dictated timeframes
  • Manage a schedule via Safeforce of roughly 40 active jobs across 5 branches
  • Review all active and completed projects to make sure all job responsibilities have been completed

Front of House Trainer

P.F. Chang's China Bistro, Inc.
08.2018 - Current
  • Build rapport to ensure positive guest experience
  • Remain calm in a fast pace working environment
  • Continue growing ever changing product knowledge
  • Instruct & educate new employees on processes and procedures

Business Development Representative

Hendrick Automotive Group
09.2015 - 07.2018
  • Schedule service appointments for luxury brand dealerships
  • Work with a team to handle weekly/monthly objectives
  • Give expert customer service to 60-100 clients daily
  • Remain knowledgeable on types of vehicles, parts, & procedures of various luxury dealerships

Certified Trainer

Ruby Tuesday
08.2016 - 05.2018
  • Organize and maintain a neat and orderly stocked bar
  • Serve tables and bar patrons simultaneously
  • Train new servers and bartenders
  • Remain up to date on trainer course work

Server/ Bartender

Ruby Tuesday
01.2013 - 08.2016
  • Organize and maintain a neat and orderly stocked bar
  • Build alcoholic and non-alcoholic beverages in a timely manner
  • Server tables and bar patrons simultaneously
  • Check over and deliver morning catering orders
  • Manage a running cash register

Barista

Starbucks
09.2010 - 01.2013
  • Greet and take coffee orders while running a cash register
  • Build intricate coffee beverages according to set standard
  • Discuss differences in coffee/ tea types based of strength, taste, and region of origin
  • Remain friendly and level headed at all times

Assistant Manager/ Bartender

Zen Sushi and Sake
04.2011 - 09.2012
  • Hear and resolve guest and employee issues
  • Count down cash registers and drop deposits
  • Send daily and monthly email documentation of sales
  • Place product orders weekly

Education

Bachelor of Liberal Science - Elementary Education

North Carolina Agricultural and Technical State University
Greensboro, NC
12.2009

Skills

  • Business Development (5 years)
  • Cold Calling (5 years)
  • Management (5 years)
  • Customer service (10 years)
  • Serving Experience
  • Restaurant Experience
  • Host/Hostess
  • Bartending

Certification

Driver's License

Awards

BDR of the Month, February 2019, Award for most show appointments for the month

Section name

Other Skills: Proficient with Microsoft Word and Powerpoint. Certified Trainer at Ruby Tuesdays. TIPS certification in South Carolina

Timeline

Scheduling Supervisor

Pearl Pool Plastering, LLC
12.2022 - Current

Front of House Trainer

P.F. Chang's China Bistro, Inc.
08.2018 - Current

Certified Trainer

Ruby Tuesday
08.2016 - 05.2018

Business Development Representative

Hendrick Automotive Group
09.2015 - 07.2018

Server/ Bartender

Ruby Tuesday
01.2013 - 08.2016

Assistant Manager/ Bartender

Zen Sushi and Sake
04.2011 - 09.2012

Barista

Starbucks
09.2010 - 01.2013

Bachelor of Liberal Science - Elementary Education

North Carolina Agricultural and Technical State University

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Dabrien Belcher