Da'Asia McKinley
Wilmington
Summary
- Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
- Experienced with providing personal care and support to clients with diverse needs. Utilizes effective communication to ensure client comfort and well-being. Knowledge of assisting with daily living activities, fostering safe and supportive environment.
Overview
4
4
years of professional experience
Work History
PCA
Spring Arbor Assisted Living
11.2024 - Current
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
Sales Associate
TJ Maxx
06.2021 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
Education
Psychology
North Carolina A&T State University
Greensboro, NCHigh School Diploma -
J.T Hoggard High School
Wilmington, NC05-2023
Skills
- Personal hygiene assistance
- Behavioral management
- Emotional support
- Vital signs monitoring
- Emergency response
- End-of-life care
- Transfer techniques
- Safety awareness
- Dementia care
- Active listening
- Safety protocols
Timeline
PCA
Spring Arbor Assisted Living
11.2024 - Current
Sales Associate
TJ Maxx
06.2021 - 11.2024
Psychology
North Carolina A&T State University
High School Diploma -
J.T Hoggard High School
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