Justin Artis
Wilson
Summary
Operations professional with substantial experience in optimizing processes and driving operational efficiency. Expertise in project management, process improvement, and logistics coordination. Strong focus on team collaboration and achieving measurable results. Known for adaptability and reliability in dynamic environments.
Overview
4
4
years of professional experience
Work History
Operations Specialist
Collins Aerospace Corp.
09.2024 - Current
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Utilized advanced analytical skills in order to resolve complex operational issues effectively.
Front Desk Assistant
Planet Fitness
02.2021 - 09.2023
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Answered multi-line phone system and enthusiastically greeted callers.
- Enforced policies and procedures to increase efficiency.
Education
Bachelor of Science - Business Administration And Management
University of North Carolina At Greensboro
Greensboro, NC05-2024
Skills
- Supply chain management
- Data analysis and reporting
- Attention to detail
- Project management
- Active listening
- Document management
- Telephone etiquette
Timeline
Operations Specialist
Collins Aerospace Corp.
09.2024 - Current
Front Desk Assistant
Planet Fitness
02.2021 - 09.2023
Bachelor of Science - Business Administration And Management
University of North Carolina At Greensboro
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