Cindy Evans
Salisbury
Summary
Accomplished General Manager with a proven track record at Denny's Restaurant, enhancing operational efficiency and team cohesion. Expert in customer service and team management, I've successfully implemented strategies boosting sales and profitability. Skilled in multitasking and leadership, I foster strong relationships, driving long-term success and high employee satisfaction.
Overview
17
17
years of professional experience
Work History
Restaurant Hostess
Outback Steakhouse
03.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Manager
K&w Cafeterias
02.2018 - 03.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
General Manager
Dennys Restaurant
07.2008 - 06.2014
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
High School Diploma -
Chittengo High
New York, NY06-1976
Skills
- Customer service
- Team management
- Leadership and team building
- Strong multitasking
Timeline
Restaurant Hostess
Outback Steakhouse
03.2022 - Current
Restaurant Manager
K&w Cafeterias
02.2018 - 03.2022
General Manager
Dennys Restaurant
07.2008 - 06.2014
High School Diploma -
Chittengo High
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