CYNTHIA WILSON
Big Lots
LUMBERTON
34
years of professional experience
Dynamic professional with extensive experience in customer service and food management. Known for strong communication and leadership skills, effectively training staff and improving team efficiency. Eager to leverage expertise to enhance customer satisfaction and operational success.
Work History
DTS Team Member
1 Year 9 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale system efficiently, processing transactions accurately.
- Collaborated with team members to achieve daily operational goals and objectives.
- Maintained organized merchandise displays, ensuring compliance with visual standards.
Food Service Worker
2 Years- Prepared and served nutritious meals adhering to dietary guidelines.
- Maintained cleanliness and organization in food preparation areas.
- Assisted in inventory management, ensuring proper stock levels of supplies.
- Trained new staff on food safety protocols and operational procedures.
Child Nutrition Training Specialist
2 Years 8 Months- Mentored new trainers, fostering a culture of continuous improvement.
- Evaluated training effectiveness through feedback and assessments.
- Developed and delivered training programs to enhance staff competencies.
- Enhanced employee performance by developing and implementing comprehensive training programs.
Child Nutrition Manager
19 Years 10 Months- Developed and implemented nutrition education programs for students and staff.
- Managed food service operations to ensure compliance with federal nutrition guidelines.
- Oversaw menu planning to promote healthy eating habits among students.
- Collaborated with school administration to enhance student wellness initiatives.
- Adapted menus seasonally to incorporate fresh produce from local farms, supporting sustainable agriculture efforts.
Child Nutrition Worker
3 Years 11 Months- Prepared and served nutritious meals in compliance with USDA guidelines.
- Maintained cleanliness and organization of kitchen and dining areas to ensure safety standards.
- Assisted in inventory management, tracking food supplies and minimizing waste effectively.
- Trained new staff on food preparation techniques and safety protocols, fostering team efficiency.
Education
High School Diploma
Skills
Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Accomplishments
- Supervised team of 11 staff members.
- Achieved high health inspection scores through effectively helping with education through training staff.
Timeline
DTS Team Member
Big Lots
05.2023 - 02.2025Read More
Food Service Worker
Reading Junior Academy
05.2020 - 05.2022Read More
Child Nutrition Training Specialist
Wilson County Public Schools
10.2015 - 06.2018Read More
Child Nutrition Manager
Wilson County Public Schools
08.1995 - 06.2015Read More
Child Nutrition Worker
Wilson County Public Schools
05.1991 - 04.1995Read More
James B. Hunt High School
High School Diploma
Read More