Cynthia Williams
LUMBERTON
Summary
Sales Coordinator with expertise in inventory management and sales analysis, enhancing operational efficiency and accuracy. Proficient in proposal coordination and customer relationship management, contributing to successful outreach programs and promotional initiatives. Proven track record of process improvement and customer relationship strengthening, leading to effective sales strategies.
Overview
43
43
years of professional experience
Work History
Sales Coordinator
Glory Life Outreach
Stone Mountain
02.2000 - 12.2025
- Coordinated inventory management to ensure adequate supplies for outreach initiatives while reducing shortages.
- Conducted market research to evaluate customer needs and identify selling opportunities.
- Created detailed reports on inventory levels and sales activities for upper management review.
- Assisted in developing promotional materials while collaborating with marketing on outreach strategies.
- Trained new volunteers on sales processes and tools during training sessions.
- Maintained organized sales floor by replenishing merchandise and ensuring cleanliness.
- Engaged casual shoppers and provided product recommendations to drive sales opportunities.
- Conferred with management to provide feedback on operations based on customer preferences.
Buyer
Glory Life Outreach
Lake City
06.1997 - 12.2025
- Streamlined procurement processes through strategic collaboration with cross-functional teams.
- Monitored inventory levels diligently to prevent stockouts or excess stock conditions.
- Evaluated supplier quotations, awarding purchase orders based on competitive pricing.
- Prepared bid documents for tender management following company policies.
- Conducted thorough market research to identify potential suppliers and assess product quality.
- Collaborated with finance on budget forecasts, ensuring accurate expenditure tracking.
- Implemented cost-saving initiatives that significantly reduced procurement expenses.
- Assessed shipped products' conditions upon arrival to ensure compliance with quality standards.
Cooking Assistant
Glory Life Outreach
Lake City
10.1997 - 11.2025
- Maintained organization of kitchen inventory, ensuring cleanliness and compliance with sanitation standards.
- Assisted chefs by preparing ingredients for meals as per established recipes.
- Supported busy service periods through effective food plating and presentation coordination.
- Communicated with team members to optimize meal preparations and enhance workflow efficiency.
- Trained new cooking assistants on safety practices and fundamental cooking techniques.
- Adhered to food safety protocols, minimizing risks associated with germ spread.
- Monitored temperatures of prepared foods and cold-storage areas to ensure safety standards.
- Operated dishwashing equipment efficiently while maintaining high cleanliness standards.
Babysitter
Glory Life Outreach
Baltimore
06.1996 - 04.2005
- Supervised children's activities and maintained a safe play environment.
- Planned educational games to foster learning and development.
- Prepared nutritious meals according to specific dietary restrictions.
- Communicated with parents regarding child progress and behavior.
- Assisted children with homework and academic tasks as necessary.
- Monitored safety and well-being to prevent accidents and injuries.
- Organized various activities, crafts, and outings to promote engagement.
- Developed creative methods to encourage learning through everyday experiences.
House Cleaner
Glory Life Outreach
Lake City
06.1997 - 09.2003
- Executed thorough cleaning of residential spaces utilizing eco-friendly products and tools.
- Organized and managed cleaning schedules for efficient service delivery.
- Maintained inventory of cleaning supplies to support daily operations effectively.
- Collaborated with team members to address unique client needs and preferences.
- Inspected areas for cleanliness, promptly addressing any issues identified.
- Assisted new team members in understanding cleaning protocols and procedures.
- Sanitized frequently touched surfaces, enhancing overall hygiene and safety.
- Operated industrial cleaning equipment according to manufacturer guidelines for optimal results.
Pawnbroker
Consolidated Diamond and Gold Brokers
Baltimore
03.1990 - 06.1995
- Evaluated pawned items for authenticity and market value daily.
- Assisted customers with loans and transactions to ensure efficient service.
- Conducted thorough appraisals of diverse goods to determine appropriate pricing.
- Maintained accurate records of all pawn transactions using specialized software.
- Ensured compliance with local pawnbroking regulations and company policies.
- Negotiated repayment plans with customers to address financial challenges.
- Resolved customer complaints professionally, fostering positive relationships.
- Trained new employees on store procedures and provided ongoing coaching.
Bank Manager/Teller
Slavie Federal Bank
Baltimore
06.1984 - 03.1990
- Managed daily operations and staff performance in high-volume financial institution.
- Oversaw compliance with banking regulations to ensure operational integrity.
- Trained team members on banking products to enhance overall knowledge.
- Conducted audits to maintain accurate records and evaluate risk management practices.
- Resolved customer inquiries and complaints to ensure positive banking experiences.
- Created a positive work environment through effective team coordination.
- Processed international and domestic wire transfers, ensuring accuracy and compliance.
- Prepared and submitted monthly operational reports to corporate office.
Cashier
McDonald's
Baltimore
01.1983 - 01.1984
- Processed customer transactions efficiently, reducing wait times during peak hours.
- Maintained accurate cash register balances and organized cash drawers.
- Assisted customers with inquiries, providing tailored product recommendations.
- Collaborated with team members to ensure seamless store operations.
- Delivered exceptional customer service through active listening and engagement.
- Followed health and safety protocols during all transactions.
- Operated point-of-sale system accurately for diverse payment methods.
- Stocked shelves and arranged merchandise to enhance store appearance.
Cashier
Wendy's
Baltimore
01.1983 - 01.1984
- Processed customer transactions efficiently in a fast-paced retail environment.
- Maintained accurate cash register balances throughout each shift.
- Provided exceptional customer service by addressing inquiries and offering product recommendations.
- Handled returns and exchanges according to store policies to ensure customer satisfaction.
- Collaborated with team members to streamline store operations and enhance efficiency.
- Restocked shelves promptly to manage inventory levels effectively.
- Followed health and safety protocols during all transactions and interactions.
- Executed suggestive selling techniques to promote additional sales opportunities.
Education
GED -
Mergenthaler Vocational-Technical High School
Baltimore, MD05-1985
Skills
- Inventory management and control
- Sales analysis and strategy
- Content creation and promotion
- Organizational skills
- Supplier assessment
- Compliance monitoring
- Promotional material development
- Customer relationship management
- Team collaboration
Timeline
Sales Coordinator
Glory Life Outreach
02.2000 - 12.2025
Cooking Assistant
Glory Life Outreach
10.1997 - 11.2025
Buyer
Glory Life Outreach
06.1997 - 12.2025
House Cleaner
Glory Life Outreach
06.1997 - 09.2003
Babysitter
Glory Life Outreach
06.1996 - 04.2005
Pawnbroker
Consolidated Diamond and Gold Brokers
03.1990 - 06.1995
Bank Manager/Teller
Slavie Federal Bank
06.1984 - 03.1990
Cashier
McDonald's
01.1983 - 01.1984
Cashier
Wendy's
01.1983 - 01.1984
GED -
Mergenthaler Vocational-Technical High School