Cynthia Lumpkins
Dunn
Summary
Dynamic Sales Associate with proven expertise in customer service and teamwork, honed at companies like Hot Topic. Excelled in engaging customers, enhancing store visual appeal, and efficiently handling financial transactions. Demonstrated exceptional multi-tasking and problem-solving abilities, contributing to significant improvements in store performance and customer satisfaction.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dollar Tree
10.2019 - 02.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Hot Topic
08.2017 - 03.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Corinth Holders High School
Wendell, NC06-2014
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Dollar Tree
10.2019 - 02.2020
Sales Associate
Hot Topic
08.2017 - 03.2018
High School Diploma -
Corinth Holders High School
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