Cynthia Huddleston
Calabash
Summary
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
51
51
years of professional experience
Work History
Behavioral Health Assistant
Coastal Horizons
Shallotte, NC
06.2016 - Current
- Coordinated patient scheduling and follow-up appointments to optimize workflow efficiency.
- Evaluated clinical workflows for effectiveness, recommending enhancements to improve patient outcomes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
School Bus Driver
Brunswick County Schools
Bolivia, NC
04.2014 - 06.2015
- Safely operated school bus, ensuring timely transport of students to and from school.
- Monitored student behavior during transit, promoting a safe and respectful environment.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Transported passengers safely along prescribed routes according to tight schedules.
Sales Associate
Schewel Furniture
Luray, VA
07.2000 - 12.2003
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Assisted customers in product selection, utilizing extensive knowledge of inventory and features.
- Resolved customer inquiries and concerns promptly, contributing to high satisfaction ratings.
Latin Facilitator
Luray High School
Luray, VA
09.1993 - 06.1997
- Organized and led professional development sessions for staff to improve teaching practices.
- Identified areas in need of improvement and implemented solutions.
Teen Counselor
City of Gaithersburg
Gaithersburg, MD
08.1990 - 08.1992
- Mentored teens in personal development and conflict resolution strategies.
- Facilitated engaging activities promoting teamwork and communication skills.
- Developed and implemented behavior management plans to enhance participant engagement.
- Collaborated with staff to ensure a safe, inclusive environment for all participants.
Account Clerk Specialist
Marriot Hotel
Bethesda, MD
05.1987 - 04.1991
- Processed financial transactions, ensuring accuracy and compliance with hotel policies.
- Managed accounts receivable and payable, maintaining precise records for auditing purposes.
- Reconciled daily cash reports, identifying discrepancies and resolving issues efficiently.
Leasing Manager
Oxford Development Company
Bethesda, MD
08.1985 - 05.1987
- Managed leasing operations, ensuring compliance with company policies and regulations.
- Oversaw tenant relations, addressing concerns to enhance satisfaction and retention rates.
- Developed marketing strategies to optimize occupancy rates and attract potential residents.
- Analyzed market trends to inform pricing strategies and improve competitive positioning.
Payroll Specialist
U.S Department of Energy
Germantown, MD
06.1975 - 08.1985
- Processed payroll transactions for over 1,000 employees, ensuring timely and accurate payments.
- Analyzed payroll data for compliance with federal regulations, minimizing risk of penalties or errors.
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
Education
High School Diploma -
Gaithersburg Sr. High School
Germantown, MDSkills
- Problem-solving
- Behavior observation
- Case documentation
- Compassionate care
- Relationship building
- Clinical documentation
Timeline
Behavioral Health Assistant
Coastal Horizons
06.2016 - Current
School Bus Driver
Brunswick County Schools
04.2014 - 06.2015
Sales Associate
Schewel Furniture
07.2000 - 12.2003
Latin Facilitator
Luray High School
09.1993 - 06.1997
Teen Counselor
City of Gaithersburg
08.1990 - 08.1992
Account Clerk Specialist
Marriot Hotel
05.1987 - 04.1991
Leasing Manager
Oxford Development Company
08.1985 - 05.1987
Payroll Specialist
U.S Department of Energy
06.1975 - 08.1985
High School Diploma -
Gaithersburg Sr. High School