Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Cynthia Fallon

Statesville

Summary

Dynamic RN Quality Specialist at Iredell Memorial Hospital, skilled in regulatory compliance and quality improvement. Proven track record in enhancing patient care & safety through effective communication and critical thinking. Successfully led internal audits, driving significant improvements in quality metrics and fostering a culture of excellence in patient care.

Overview

21
21
years of professional experience
1
1
Certification

Work History

RN Quality Specialist

Iredell Memorial Hospital
Statesville
05.2022 - Current
  • Interpreted data from various sources such as lab tests, surveys, and customer feedback to determine areas needing improvement.
  • Created inspection checklists and trained staff members in proper use of them.
  • Conducted internal audits to ensure compliance with quality standards and procedures.
  • Performed process inspections to evaluate conformance of products to established standards.
  • Ensured compliance with ISO 9000 requirements through regular audits and reviews.
  • Investigated non-conforming materials and proposed solutions for improvement.
  • Participated in external audits conducted by regulatory bodies or third party organizations.
  • Collaborated with management to discuss effective plans for resolving major quality problems.
  • Coordinated with cross-functional teams to address quality issues and implement corrective actions.
  • Led internal audits to identify areas for improvement and ensure adherence to quality management systems.
  • Participated in external audits and regulatory inspections, providing necessary documentation and support.
  • Prepared and presented detailed reports on quality metrics, trends, and improvement initiatives to management.
  • Maintained accurate records of quality reports, statistical reviews, and relevant documentation.
  • Prepared reports to communicate results of quality inspection activities to management.
  • Supported continuous improvement initiatives by analyzing performance data and recommending process enhancements.
  • Monitored and upheld safe operating procedures and clean area mandates to meet regulatory requirements.
  • Act as a liaison between different departments to facilitate quality improvement efforts.

Radiology Nurse

Iredell Memorial Hospital
Statesville
10.2020 - 05.2022
  • Assisted physicians in performing interventional radiology procedures such as biopsies, drainages and embolizations.
  • Collaborated with other healthcare professionals to develop comprehensive treatment plans for patients.
  • Managed inventory of supplies necessary for radiographic exams including contrast media, needles and syringes.
  • Consulted with referring physicians regarding appropriateness of requested studies according to established protocols.
  • Educated patients about their disease processes and any potential risks associated with specific imaging techniques.
  • Instructed patients on how to prepare for their radiological examinations and positioned them correctly for best image quality.
  • Communicated effectively with other healthcare professionals regarding patient care plans based on radiological findings.
  • Maintained accurate patient records including medical histories, test results, diagnoses and treatments prescribed.
  • Reported adverse events related to radiation exposure directly to the Radiation Safety Officer.
  • Assessed patients' conditions by interpreting images to determine the need for additional tests or treatment.
  • Collaborated with multidisciplinary team members to ensure optimal care for patients undergoing radiology procedures.
  • Monitored patient vital signs, administered medications and treatments, and provided patient education.
  • Provided emotional support to family members of critically ill patients who were undergoing diagnostic testing or therapeutic interventions.
  • Ensured that all equipment was functioning properly before use in order to provide safe environment for patients receiving imaging services.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Stocked clinical workstations and procedure rooms with necessary supplies.

ED Registered Nurse Clinical Coordinator

Iredell Memorial Hospital
Statesville
06.2014 - 10.2020
  • Provided quality nursing care to critically ill patients in the emergency room.
  • Assessed patients' medical histories, symptoms, and general physical condition.
  • Documented patient information accurately in electronic medical records system.
  • Provided guidance on proper use of equipment used for patient treatment.
  • Maintained up-to-date knowledge of current trends in emergency medicine through continuing education courses.
  • Assisted with development of educational materials to educate nurses in areas such as infection control practices.
  • Provided clinical leadership for nursing staff, delegating tasks and monitoring progress.
  • Counseled staff on issues related to job performance or personal matters.
  • Maintained a safe environment for all patients through adherence to safety standards and protocols.
  • Supervised nursing staff during shift changes to ensure continuity of care.
  • Investigated incidents involving patients or employees according to established protocol.
  • Participated in multidisciplinary team meetings to discuss complex cases or changes in patient status.
  • Monitored medication administration, ensuring accuracy in dosage calculations and compliance with established protocols.
  • Collaborated with physicians to develop individualized patient plans of care based on assessment findings.
  • Ensured that all essential supplies were available at all times.
  • Evaluated outcomes of nursing interventions and modified treatments accordingly.
  • Coordinated discharge planning activities with other healthcare personnel involved in the patient's care plan.
  • Performed administrative duties such as maintaining accurate documentation of patient information.
  • Instructed new hires on departmental policies, procedures, regulations, and standards.
  • Developed and implemented policies and procedures to ensure quality patient care.
  • Responded to emergency situations by providing appropriate interventions as needed.
  • Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
  • Supported criminal inquiries by reporting injuries and completing evidence collection kits.
  • Maintained open and clear communication with physicians to coordinate effective patient care.
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Administered critical IV medications to stabilize patients for assessment and treatment.
  • Responded quickly to codes and coordinated efficient and skilled care.
  • Participated in quality improvement initiatives to enhance patient care and department efficiency.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
  • Facilitated seamless transfer of patients to other units or facilities, ensuring continuity of care.
  • Advocated for patient rights and ethical treatment, ensuring respect and dignity in patient care.
  • Answered patient questions and provided take-home materials for further information.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
  • Educated patients and families on disease management, prevention, and healthy lifestyle choices.
  • Monitored patient vital signs and symptoms, responding rapidly to changes in condition and initiating appropriate interventions.
  • Coordinated with interdisciplinary teams to develop and implement individualized care plans for patients.
  • Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Operated and maintained emergency department equipment, performing regular checks for functionality and safety.
  • Collaborated with public safety and community organizations to improve emergency response and patient outcomes.
  • Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Administered medications, treatments, and vaccines as prescribed, adhering to strict safety protocols.
  • Performed comprehensive assessments of patients presenting with a wide range of acute conditions in a high-volume emergency department.
  • Maintained inventory of medical supplies and medications, ensuring availability for emergency situations.
  • Monitored patient conditions to identify concerning changes and mitigate symptoms.
  • Managed patient triage, prioritizing care based on severity of condition and available resources.
  • Provided emotional support and guidance to patients and families during stressful situations.
  • Assisted in minor surgical procedures and provided post-operative care, ensuring optimal patient outcomes.
  • Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
  • Treated patients by administering various types of medications and therapies.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Coordinated with healthcare team to establish, enact and evaluate patient care plans.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.

ED Registered Nurse

Iredell Memorial Hospital
Statesville
01.2004 - 10.2020
  • Assisted physicians during examinations, treatments, and procedures as needed.
  • Monitored vital signs and reported changes to physician or other health care provider.
  • Maintained a clean, safe environment for all patients by adhering to infection control policies and procedures.
  • Provided quality nursing care to critically ill patients in the emergency room.
  • Evaluated patient responses to treatments and interventions; modified plan of care accordingly.
  • Actively participated in continuing education programs related to emergency nursing practice.
  • Documented patient information accurately in electronic medical records system.
  • Managed multiple high acuity cases simultaneously while maintaining focus on delivering quality care.
  • Collaborated with multidisciplinary teams to ensure optimal patient outcomes.
  • Participated in departmental meetings and committees as requested by management team.
  • Counseled patients and their families on healthcare issues and treatment plans.
  • Utilized critical thinking skills when making clinical decisions regarding patient care.
  • Ensured ethical standards were met while providing compassionate care for all patients.
  • Developed individualized plans of care based upon assessment data.
  • Demonstrated knowledge of legal aspects of emergency nursing including scope of practice regulations.
  • Assessed patients' medical histories, symptoms, and general physical condition.
  • Administered medications and treatments according to physicians' orders.
  • Performed diagnostic tests such as EKGs, X-rays, ultrasounds, and blood draws.
  • Provided education about disease processes, medications, nutrition and dietary needs, wound care instructions.
  • Triaged and treated high-volume caseload in busy emergency room setting.
  • Cared for patients experiencing acute traumas, including cardiac arrests, strokes and gunshot wounds.
  • Upheld patient safety standards by preventing unauthorized access or incorrect dosage administration.
  • Responded quickly to codes and coordinated efficient and skilled care.
  • Administered critical IV medications to stabilize patients for assessment and treatment.
  • Supported criminal inquiries by reporting injuries and completing evidence collection kits.
  • Maintained open and clear communication with physicians to coordinate effective patient care.
  • Trained other nurses on patient care and daily tasks, supporting growth, and professional development.
  • Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
  • Monitored patient vital signs and symptoms, responding rapidly to changes in condition and initiating appropriate interventions.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.
  • Answered patient questions and provided take-home materials for further information.
  • Monitored patient conditions to identify concerning changes and mitigate symptoms.
  • Assisted in minor surgical procedures and provided post-operative care, ensuring optimal patient outcomes.
  • Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
  • Educated patients and families on disease management, prevention, and healthy lifestyle choices.
  • Provided emotional support and guidance to patients and families during stressful situations.
  • Advocated for patient rights and ethical treatment, ensuring respect and dignity in patient care.
  • Facilitated seamless transfer of patients to other units or facilities, ensuring continuity of care.
  • Participated in quality improvement initiatives to enhance patient care and department efficiency.
  • Performed comprehensive assessments of patients presenting with a wide range of acute conditions in a high-volume emergency department.
  • Administered medications, treatments, and vaccines as prescribed, adhering to strict safety protocols.
  • Participated in professional development programs to stay current with advances in emergency nursing practice.
  • Collaborated with public safety and community organizations to improve emergency response and patient outcomes.
  • Observed nurse administration of oral, intramuscular, and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions, and enhance continuum of care.
  • Documented all patient interactions, assessments, and interventions in electronic health records with accuracy.
  • Operated and maintained emergency department equipment, performing regular checks for functionality and safety.
  • Implemented infection control measures to prevent the spread of contagious diseases within the emergency department.
  • Utilized advanced cardiac life support (ACLS) and basic life support (BLS) techniques during critical situations.
  • Treated patients by administering various types of medications and therapies.
  • Managed patient triage, prioritizing care based on severity of condition and available resources.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Coordinated discharge planning to ensure continuity of care post-hospitalization.
  • Interpreted and evaluated diagnostic tests to identify and assess patient's condition.
  • Administered local, inhalation or intravenous anesthetics to patients undergoing procedures.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Administered oral, IV and intra-muscular medications and monitored patient reactions.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.

Education

Associate of Applied Science - Nursing

Mitchell Community College
Statesville, NC
05-2003

Skills

  • Regulatory compliance
  • Patient safety
  • Effective communication
  • Critical thinking
  • Clinical judgment
  • Compassion and empathy
  • Documentation and charting
  • Emergency care
  • Quality improvement

Accomplishments

  • Nursing Excellence Award 2016 - Iredell Memorial Hospital. This award was given to four nurses from the organization for overall nursing excellence.

Certification

  • RN Permanent License #192845

References

References available upon request.

Timeline

RN Quality Specialist

Iredell Memorial Hospital
05.2022 - Current

Radiology Nurse

Iredell Memorial Hospital
10.2020 - 05.2022

ED Registered Nurse Clinical Coordinator

Iredell Memorial Hospital
06.2014 - 10.2020

ED Registered Nurse

Iredell Memorial Hospital
01.2004 - 10.2020

Associate of Applied Science - Nursing

Mitchell Community College

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Cynthia Fallon