Cydney Trimble
Atlanta,NC
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchandiser
Pepsi Co
Atlanta, Ga
11.2024 - 12.2025
- Coordinated product deliveries and maintained stock levels across multiple accounts, ensuring timely replenishment and accurate order fulfillment.
- Maintained strong customer relationships and resolved service issues promptly to ensure satisfaction and retention.
- Adapted quickly to changing priorities and logistical challenges in a fast-paced distribution environment.
- Practiced safe handling and storage procedures in compliance with company and OSHA standards
- Arranged consistent shelves, bins, and racks at 6 locations by following established planograms.
Patient Access Specialist
Emory Healthcare
Atlanta, Ga
01.2022 - 11.2024
- Served as the first point of contact for patients, handling sensitive medical and financial data with accuracy and discretion.
- Managed high-volume scheduling, registration, and insurance verification with 99% accuracy.
- Resolved patient inquiries and billing discrepancies with empathy, reducing complaints and improving patient satisfaction.
- Trained and coached new staff on compliance, documentation, and customer communication.
- Partnered with multiple departments to ensure timely case processing and reduce wait times by 20%.
Manager
Top Golf
Atlanta, Ga
03.2020 - 01.2022
- Supervised and motivated a team of 250+ employees, ensuring high standards of service in a fast-paced hospitality environment.
- Delivered exceptional guest experiences, resolving concerns quickly while maintaining professionalism.
- Organized events and coordinated logistics, enhancing customer engagement and repeat business.
- Developed and implemented staff training to improve customer service delivery and reduce turnover.
Education
Bachelor’s degree - Biology
University Of North Carolina Charlotte
Charlotte, NC05.2028
AAS - Business Administration
Grantham University
Kansa City, MO04.2015
High School Diploma - College Prep
Westlake High School
Atlanta, GA05.2012
Certification
- Certified Accounts Payable Associate (CAPA)
- Certified Payroll Professional (CPP)
- ServSafe Certification
- Certified Guest Service Professional (CGSP)
Timeline
Merchandiser
Pepsi Co
11.2024 - 12.2025
Patient Access Specialist
Emory Healthcare
01.2022 - 11.2024
Manager
Top Golf
03.2020 - 01.2022
Bachelor’s degree - Biology
University Of North Carolina Charlotte
AAS - Business Administration
Grantham University
High School Diploma - College Prep
Westlake High School