Summary
Overview
Work History
Education
Skills
Certification
Neonatal Resuscitation Certified
Timeline
Generic

Crystal Wright

Ramseur

Summary


Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Skilled in infant resuscitation and crisis intervention, fostering a supportive environment for patients and families during critical moments.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Registered Nurse

Cone Health At Alamance Regional
05.1999 - Current
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Educated family members and caregivers on patient care instructions.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Developed strong rapport with patients and families, providing emotional support during challenging situations.
  • Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
  • Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
  • Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
  • Enhanced overall staff morale by recognizing individual achievements and fostering a collaborative, supportive work environment.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Cultivated strong relationships with parents and caregivers, providing emotional support throughout their infant''s NICU stay.
  • Performed comprehensive assessments of neonatal patients, identifying subtle changes in condition that required medical intervention or modification of treatment plans.
  • Supported breastfeeding mothers by providing lactation assistance and education on breast milk expression techniques for their hospitalized infants.
  • Assisted with complex procedures such as intubation, umbilical line placement, and lumbar punctures to ensure optimal patient outcomes.
  • Maintained accurate documentation of patient assessments, interventions, progress, and discharge planning in electronic medical records systems.
  • Enhanced family satisfaction by providing extensive education on infant care and supporting parents during their NICU journey.
  • Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
  • Provided emotional support to families during critical stages in the NICU, fostering trust and open communication.
  • Exhibited excellent bedside manner when interacting with premature newborns or those with congenital conditions, providing compassionate and individualized care.
  • Developed strong rapport with patients'' families, providing guidance and answering questions about the care process.
  • Demonstrated adaptability during high-pressure situations, effectively managing emergencies while remaining composed.
  • Provided emotional support and guidance to new mothers and families during labor, delivery and postpartum.
  • Responded to emergency situations such as pre-eclampsia, early labor, and fetal distress.
  • Coached new mothers with breastfeeding techniques, postpartum self-care and infant care to promote easier transition into motherhood.
  • Assisted obstetricians and midwives with deliveries and cared for newborns directly after birth.
  • Promoted maternal-infant bonding by educating new parents on infant care techniques such as breastfeeding and skin-to-skin contact.
  • Streamlined communication between healthcare providers, fostering a supportive atmosphere for patients and families.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.

Education

Bachelor of Science - Nursing

University of North Carolina At Wilmington
Wilmington, NC
05-2000

Skills

  • Strong clinical judgment
  • Patient education and counseling
  • Clinical judgment
  • Patient and family advocacy
  • Compassion and empathy
  • Professional bedside manner
  • Direct patient care
  • Family education
  • Infant resuscitation
  • Breastfeeding support
  • Developmental care
  • Basic life support
  • CPR certification
  • Customer service
  • Planning and scheduling

Certification

Neonatal Resuscitation Provider


Neonatal Resuscitation Certified

Certified in Neonatal Resuscitation 

Timeline

Registered Nurse

Cone Health At Alamance Regional
05.1999 - Current

Bachelor of Science - Nursing

University of North Carolina At Wilmington
Crystal Wright