Crystal Walters
Burlington
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Showcases strong customer service and inventory management expertise, highlighting effective resolution of customer complaints and training experience for enhanced team performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cashier
Food Lion
Burlington
03.2025 - 12.2025
- Processed customer transactions efficiently and accurately at Food Lion.
- Maintained clean and organized checkout areas for optimal customer experience.
- Assisted customers with product inquiries and provided recommendations.
Cashier
Pilot Travel Centers
Burlington
02.2024 - 11.2024
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Implemented promotional signage to enhance product visibility at checkout.
- Collaborated with team members to manage store inventory effectively.
- Handled cash, credit, and debit transactions securely and responsibly.
- Assisted customers with product inquiries and provided recommendations.
- Maintained clean and organized checkout areas for optimal customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assistant Manager
Wendy's
Burlington
01.2001 - 11.2023
- I do inventory, schedules, truck orders, bank deposits as well as run shifts.
- Supervised daily operations to ensure efficient service and food quality.
- Trained staff on customer service protocols and operational procedures.
- Managed inventory levels to maintain stock availability and minimize waste.
- Implemented safety standards and protocols to ensure a safe work environment.
- Coordinated team schedules to optimize staffing during peak hours.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Some College (No Degree) - Food And Nutrition
Southern Alamance High School
Graham, NCSkills
- Fast Food
- Customer Service
- Inventory Control
- Merchandising
- Cash Handling
- Supervising Experience
- Assistant Manager Experience
- Restaurant management
- Store management
- Cash handling
- Inventory management
- Customer assistance
- Loss prevention
- Problem solving
- Effective communication
- Team collaboration
- Product restocking
- POS systems
- POS system operations
- Cash register operation
- Refunds and exchanges
- Written and verbal communication
- Inventory restocking
- Multitasking and organization
- Cleaning and sanitizing
- Professionalism and courtesy
- Inventory control
- Credit card processing
- Work ethic and integrity
- Attention to detail
- Time management skills
Certification
ServSafe
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cashier
Food Lion
03.2025 - 12.2025
Cashier
Pilot Travel Centers
02.2024 - 11.2024
Assistant Manager
Wendy's
01.2001 - 11.2023
Some College (No Degree) - Food And Nutrition
Southern Alamance High School