Crystal Stanback
Badin
Summary
Compassionate Medical Assistant with a passion for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Overview
19
19
years of professional experience
1
1
year of post-secondary education
Work History
Correctional Sergeant III
Department of Adult Corrections
Raleigh
04.2025 - 12.2025
- Supervised daily operations within the correctional facility.
- Enforced rules and regulations among inmates and staff.
- Conducted regular safety inspections of the facility.
- Trained new staff on security protocols and procedures.
- Managed inmate movement during recreation and work hours.
- Supervised subordinate officers in their daily duties.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Conducted random searches for contraband items such as weapons or drugs.
- Enforced discipline among inmates according to established rules and regulations.
- Communicated information regarding security, safety and operations through chain of command.
Correctional Officer III
Department of Adult Corrections
Raleigh
02.2014 - 04.2025
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular security checks to maintain a safe environment for staff and inmates.
- Managed incident reports and documented daily activities in logbooks.
- Enforced policies related to inmate conduct and facility operations consistently.
- Monitored inmate behavior to prevent disturbances and maintain order in the facility.
- Inspected cells and conducted random searches of common areas.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Medical Assistant
Sandhills Medical Group
Hamlet
04.2007 - 02.2014
- Assisted patients with medical histories and documentation.
- Prepared examination rooms and ensured cleanliness and organization.
- Scheduled patient appointments and coordinated referrals to specialists.
- Collected and processed lab specimens for testing and analysis.
- Educated patients on medication instructions and treatment plans.
- Managed patient records using electronic health record systems.
- Supported healthcare providers during patient examinations and procedures.
- Communicated effectively with patients regarding their care needs and concerns.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Filed insurance claims forms in accordance with applicable regulations.
Education
Associate of Applied Science - Medical Assistant
King’s College
Charlotte, NC 08.2002 - 06.2003
Skills
- Supervision
- Safety inspections
- Training staff
- CPR/First Aide
- Injection administration
- Medical documentation
- Patient care
- Laboratory specimen collection
- Emergency response
- Problem solving
- Communication skills
- Time management
- Medical billing
- EMR / EHR
- Ear irrigation
- Vital sign monitors
- Payment collection
- Professional bedside manner
Timeline
Correctional Sergeant III
Department of Adult Corrections
04.2025 - 12.2025
Correctional Officer III
Department of Adult Corrections
02.2014 - 04.2025
Medical Assistant
Sandhills Medical Group
04.2007 - 02.2014
Associate of Applied Science - Medical Assistant
King’s College
08.2002 - 06.2003